Bath & Body Works is a store with hundreds of quality products, from fragrant body lotion and shower gel to the world's best 3-wick candles, perfect for treating yourself or someone else. Customers note it is a great place for gifts, with a lovely, passionate selection. Many shop there for hand soap and candles, stocking up during sales like the Candle Day event and the Semi-Annual Sale, which offer amazing selection. This particular location is frequently described as the best. Although some customers travel from far away, they find the experience worth the trip. The store is noted for its friendly, charming, helpful, and super nice staff, whose infectious energy and wonderful service make all the difference. Associates are ready to help, offering great insight and being very informative and kind. The store often has a better selection than other locations and is conveniently located in the mall, sometimes with a White Barn store attached. Customers report always having a great experience and look forward to returning.
I love Meha from Colonie Albany NY. She has amazing customers skills and she is so bubbly. She helped me picking up the order and I end up getting 20 items from that day. Please give her best customer service award.
September 2025
This location is my go to. Not super packed like the mall locations and the staff are very friendly and helpful but not overbearing. I recommend this location 100%
January 2025
This is a dangerous store. I love smelling everything and of course I can never just choose ONE thing 🤣
