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September 2023 by Dianne L.
Yeah so since my post I have been promised a check in the mail which of course never happened and a response from the general manager "call me" which I did and no call back. This place just gets worse the more I communicate with them. DO NOT EVER TAKE YOUR VEHICLE THERE. Find a reputable place.
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August 2023 by Kyle G.
took car to get inspected, there was nothing wrong with it when I brought it in but according to the crooks in the service area I needed $1700 worth of repairs for an "ebrake" Tried to not give my car back when I refused to pay for their false and made up repairs. When I threw a stink they ripped my old inspection sticker off my car and then finally gave it back to me. STAY AWAY FROM THIS CROOK DEALERSHIP, SCUMBAG DIRTBALL LOSERS
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July 2023 by Andrea B.
heyyy.. Armory Chrysler Dodge Jeep Ram Fiat of Albany I seee you!you want nasty ?is a requirement for employment being a scumbag? first, you must be willing to rip the customer off. second, are you skilled enough to twist your incompetence into the customer's fault ...that YOU CHOOSE TO DEAL DISHONETLY with them?if a customer letting you know they won't be bringing their business back BC YOU FAILED TO LIVE UP TO REASONABLE ($800) EXPECTATIONS then either STOP ROBBING customers or, idk, maybe listen to them: don't sell them on a bunch of bs, then get mad when they call you out.who wants liars and thieves and cowards working on their car anyway?how long before I find something that you purposely messed up so you can charge another, uncovered, diagnostic fee? bc, honestly, I feel like that EXACTLY the type pf service dept you run.
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June 2023 by AkirasPalace
Nice selection of vehicles. Pretty decent workers
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June 2023 by Patty Bulger Setford
If you’re looking to buy or lease a car, ask for salesmen Jerone, terrific guy, very knowledgeable and a pleasure to deal with! Overall experience very good!
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May 2023 by Bob Parisi
Great staff great service department
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May 2023 by Bill Hess
Excellent service and great employees. So happy I went there for the second time. Carolyn is so good to work with. 5 stars
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March 2023 by Kathryn Harriman
I was told it was one of the best places to get your Fiat fixed in New York State and for the most part I’ve found this was true. Can be a bit of a wait for parts sometimes.
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October 2022 by Matt M.
Stay away. Dishonest. I was provided a CLEAN carfax report of a 2013 Chrysler 200, which I bought in 2013 with about 14k miles on it (prev. a commercial lease). A few years later when I went to trade it in for something else at another dealer, they showed me a carfax showing the car had been in an accident. I suspected as much during my ownership as the steering groaned occassionally when turning and going over a bump at the same time, and the hood bubbled and neede replacing. Amazing how the carfax report magically changed from no accident to accident despite my never having been in an accident with the car. What is that called, unethical?
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July 2022 by H C
Wonderful welcome & comprehensive evaluation and service ...& that was in their 'quick, walk-in service' for an oil change. They were also able to evaluate brakes & tires & replace the tires the same afternoon for a fair price & with warranty. After they answered every question with detailed answers, we waited comfortably in their spacious lounge with coffee, water & snacks.Definitely worth the drive! A shout out & thank you to Jenn for her patience and thorough research & answers to our questions. Also to Nick for closing us out on every detail.
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June 2022 by John K.
Worst dealership ever......Sold me a car that they said was certified....Bought it registered it and then they tell me they made a mistake and admitted it was not certified.....Salesman was named Morgan
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March 2022 by Deborah Mooney
My recent regular maintenance customer service in 3/2022, was excellent. Service Manager, Marlon Hardie, was attentive to my needs, friendly, very knowledgeable, and timely in delivering the service. He provided a great customer experience and exceeded my expectations. Marlon also ensured my Jeep had a courtesy wash and it looked brand new when I picked it up! I highly recommend Armory service.
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March 2022 by Monica Brant Cleveland
Our saleswoman was excellent. She always had a smile on her face and was so welcoming. She never pushed or spoke above us. Amazing service. And we love our new car. After 21 years of marriage, this is our first brand new off the lot car we’ve bought together. Thank you for making it so easy!
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March 2022 by Betsy Ann Raisbeck
I highly recommend this place. They have great customer services and when I was in desperate need of getting my truck repaired it was in and out of there. Good people there
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November 2021 by Rich
Couldn't fine it I think its gone
