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August 2024 by luanneferris
JOELEE! IS FANTASTIC!!!!! I recently helped a disabled friend transfer units to ALBANY-MENANDS SELF STOREAGE, because this facility offers such reasonable rates. We both have broken hands & used a delivery service to move to items. JOELEE provided flat carts & a huge moving bin, industrial sizes to facilitate the unloading of the vehicle & organization of the unit. She allowed us to use them as we organized & repackaged much of the contents. It poured that day so we repacked on premise, with her blessing.
Calling multiple storeage companies greatly confused the customer who had other issues. Joelee's kindness was remarkable & commendable. I have, for various reasons over the years, been in numerous storeage units & factories. This facility is reclaimed / converted factory space. I am seriously reporting, if you subscribe to the "5 second rule", you could eat of the floor here! I have never seen such a clean well maintained manufacturing/ storeage area, EVER! Floors, shiny & clean. Interior of individual enclosures had an almost sanitary feel. The reason for our repacking was to inventory belongings & replacement of the packaging so filthy from the debris & rodent droppings from the other MUCH MORE EXPENSIVE "ACCOMMODATIONS"!
JOELEE runs a clean, affordable, efficient building. Her best attributes however are her customer service technics. She is funny, kind, professional & compassionate. My friend needed a plethora of help & patience. JOELEE delt with her with a smile & a kind heart. The business location is immaculate & economically priced, run by this sweet woman with available access (huge freight elevator), & necessary equipment. Can't ask for more. DEFINITELY RECOMMEND. ASK FOR JOELEE!!!!
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March 2024 by Kevin K
Fantastic storage space. Well organized, clean, and the pricing is reasonable -- and transparent. No deceptive sale prices that suddenly double after a few months with no warning — like ExtraSpace storage will do
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March 2024 by Dina Mulinio
Joelle is absolutely wonderful and sweet ??
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November 2023 by Shawonna Davis
Nice place
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August 2023 by Shallyn Provedor
Very helpful staff
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August 2023 by Gene Paige jr.
Very helpful storage place
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May 2023 by Aidan Wayne
Wow. The reviews are 100% right about this place. The manager Dan was extremely nice and helpful and made me feel right at home immediately. The storage facility is spotless and my monthly rate is the cheapest I've seen around. I would absolutely recommend this storage facility to anyone and everyone that needs a place to put their extra things. Run don't walk !
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February 2023 by Marco Alexandre Jr.
I've rented storage b4, this is one of my favorites. The facility is always clean, the manager always pleasant and the prices reasonable. Also nice that it is close to the thruway.
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December 2022 by Nick Mulholland
AMAZING storage unit at Albany-Menands Self Storage!! I had a vehicle stored here for 6-7 months and it was kept in perfect shape. Very friendly and a secured area... Would rent again here in the future!!!
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October 2022 by Lindsey Ryan
Amazing service right from the first phone call! We were looking for a much larger space and had been calling other places and no one would pick up or we got the run around about unit availability. Called here and Dan was so nice! He answered all of our questions, explained the whole process and pricing and he even went up to measure the hallway to make sure we could get pallets through! Everyone there is so friendly and goes out of their way to make you feel at home and answer any questions you have.
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October 2022 by Lindsey R
Amazing service right from the first phone call! We were looking for a much larger space and had been calling other places and no one would pick up or we got the run around about unit availability. Called here and Dan was so nice! He answered all of our questions, explained the whole process and pricing and he even went up to measure the hallway to make sure we could get pallets through! Everyone there is so friendly and goes out of their way to make you feel at home and answer any questions you have.
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September 2022 by KG M
Prices could be better for customers.. but overall good storage units
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August 2022 by Summer Stafford
Very friendly and clean
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September 2021 by Jay Harkins
Easy access
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November 2020 by Dante White
Good storage, good prices.
