A Sneaker City
Shoe StoresHours:
1 Crossgates Mall Rd, Albany NY 12203 Hours
About A Sneaker City
A Sneaker City is known for its excellent customer service, particularly from a staff member named Steve. He consistently goes above and beyond to assist customers, even staying extra hours to help them find the shoes they want. Many customers have praised his professionalism, patience, and helpful attitude, making them feel comfortable and welcomed during their shopping experience. Steve's dedication includes providing detailed information over the phone, such as sizing and pricing, and even sending videos to ensure customer satisfaction. While the store has a great selection of sneakers, some customers have noted that the prices can be high compared to other retailers. Overall, A Sneaker City is recommended for its friendly service and variety of sneaker options, despite concerns about retail pricing.
Most Recent Reviews
January 2023
I just would like to say that our visit to your store yesterday was wonderful. I purchased sneakers for my grandson and your employee in the afternoon was wonder. He had patience with my grandson and confirmed he was getting the right size. I spent $600 and he made it less painful. I thank him again☺️
March 2025
Steve was great with his service skills
Was very professional
Stayed extra hour to stay in the store due to my card declined and I was on the phone with them for about good one hr.
He is the best and had patience with us !!!
We loved the service 💕💕
March 2025
Steve was awesome! He helped me ALOT he stayed an extra hr after store hours to help my daughter be able to get the shoes she wanted! Thank you so very much!
More Comments(64)
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