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January 2024 by Rider42
Awesome guys. Big thanks to Tristan for helping me on Saturday with my sleds!
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January 2024 by Mikhail Margulis
Service Department Manager Chris Foley provided help with my bike storage situation. He was very understanding and responsive. When was required, the other team members stepped up as well. I really wish this place was around the corner from me (I live in California) so I could proudly call it "my bike shop"!
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July 2023 by Paul Potter
In July 2023 we were on our final leg of our 6 day ride through upstate New York and heading back home to Ontario Canada. Unfortunately, on my Ultra Limited the engine and coolant warning lights came on as we were heading north from Lake Placid. I pulled into F.X. Caprara H-D at 3:30pm on a Friday afternoon and headed to the service dept. I was met by Chris Foley - Service Manager, an awesome guy that was super cool about my situation and right away said let me see what we can do for you. He managed to locate a new water pump and then worked some kind of miracle with the techs who installed it and got the bike back together by closing time. Chris and his team provided very professional service but more than that, they were just happy to help me out. Needless to say, I left F.X. H-D a very happy customer.I would definitely recommend them for your service needs.
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July 2023 by Daniel Grossman
Great American Convoy...A wonderful afternoon spent with an exceptional group of True Americans. All sincerely grateful to our Veterans. God Bless America
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May 2023 by Ron L.
The staff will go above and beyond to make you happy. Friendly service and I bought a new trike from them. They gave me a great deal.
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November 2022 by Scott Storrin
Good people. Good service.
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October 2021 by Bruce Clark
I drove 3.5 hours to look at a bike that was listed on their website. When I got there, I met with Clean to go over the bike. Very nice people there and everyone was super accommodating, friendly and willing to make sure that the experience was top notch. Got the financial stuff done and went back up on the weekend to pick up the bike. These guys are way out of my way, but would look here first before I bought a bike anywhere else, and would recommend them to anyone that was in the market.
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September 2021 by Duane Clark
They carry great products, they have a great staff, and they get very very fair deals, and they always take care of you with service after the sale, I highly recommend Fx Harley I’ve been doing business with the family for almost 40 years
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July 2021 by Jim N Melissa Saffin
Excellent customer service and care!
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March 2021 by R K.
The most unprofessional GM that I've ever encountered! Bought a ladies top with a hole in it and their policy is no return or exchanges! He actually said it might've been the reason it was on clearance, even though it wasn't labeled as such! I'm pretty sure this is illegal! Idiot even hung up on me when I asked for his last name! Childish Dan C.!
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December 2020 by Robert Pierce
Absolutely Great people!! Clean is awesome!!!!!
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October 2020 by Jeremy Jenis
Extremely friendly environment and all staff were knowledgeable!! No pressure at all to make a purchase- but we did!!
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September 2020 by Rob Bentley
Fast and friendly service, great atmosphere
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July 2020 by Emily Cross
Awesome service! Got me in same day and everything done very quickly. All staff were extremely friendly. 100% recommend!
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May 2020 by Joe Sandvil
Picked up my bike yesterday and WOW!!! Love it. They put a bunch of upgrades on and the customer service is excellent. Would definitely recommend them. Can’t wait for warmer weather so I can do some riding. Thanks again for the excellent service.
