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“Good selection, lady at counter overheard me talking about something i had issues with and took it upon herself to find an item in store she recommended. It worked. Kudos to her”
“I can't express enough how grateful I am for the Ames Bros. Having never been in an accident with the amount of damage that was incurred, I was devastated. Ames Bros made my vehicle look brand-new again. Thanks Frank and all involved for helping me also deal with insurance companies.”
“It was a pleasure doing business with Davidson Nissan of Watertown. From start to finish it was a smooth process. Plus, everyone was friendly and pleasant which made the experience a 10/10! Shout out to Shyla! Go see her for your next vehicle!”
“The guys at A-Z were able to get us in last minute for a couple inspections, and were super friendly, very knowledgeable, efficient and communicative. I'll definitely be going back when I need anything for my three vehicles.”
“Great service and great price and if they don't have it right there they will get it either later that day or first thing the next morning...Standard AUTO Parts”
“They were fantastic. We hit a deer with our truck. They got us in for an immediate estimate and called us when parts were ready. They gave constant updates and when they ran into a snag here or there, they were forthcoming and worked hard to get the job done. We were very happy with their service!”
“Highly recommend!Brought in my Tacoma to have repairs done to the side panels on the bed. The panels needed to be replaced, as well as painted and the stickers on top of that.Work was done extremely well, perfect paint blend, truck looked brand new. Being a lease, quality of the repairs was very important to me, and I'm happy to say that it couldn't have been done better.Through out the process I was regularly updated on progress, even sent pictures of before, after and during.The attention to detail, quality of work done and the extra steps taken proved without a doubt that I couldn't have selected a better shop.”
“Excellent sales and service experience. Purchased a truck bed cover, mud flaps and floor mats. The owner helped me from start to finish with very fair pricing. Highly recommend this business!”
“I took my Jeep to Wally's DCJR in Adams and they told my they no longer have a fast service lane, and I would have to make an appointment. I had been going there for years. The people at Wally's Ford got me right in and did the servicing. Thank you for all the help. People there were very nice.”
“yeah this guy did a fantastic job I think I already posted about this guy was phenomenal all they needed was a plug in my tire I was in and out of there in 7 minutes definitely going to bring business back to him great job Watertown main Auto”
“Brandon is a top-notch employee that goes out of his way to help customers. I was getting ready to pull into AutoZone earlier today when when my truck died in the middle of Arsenal Street with my wife and kids inside when I went into AutoZone to ask for help Brandon didn’t even hesitate he come outside ran across in the middle of Arsenal Street with me and help me get my wife and kids and our vehicle out of the middle of the road I appreciate it very much. Thank you for all your help.”
“Mike, Huck and Fred made getting into a new vehicle quick and seamless. They made recommendations about vehicle packages to accommodate me and my family and got us into the perfect truck for us. If you're looking for a new or used vehicle 10/10 recommend the team at Wally's Ford”
“Keith/Sullivan’s Auto Body is customer oriented, very respectful and friendly environment. Work is top tier and Keith is big on flexibility to accommodate his customers. Turn-around time is smooth, and yet again quality of work. I strongly recommended using Sullivan’s for repairs.”
“Recently i had the works package performed on my F150 at Davidsons. I got a follow up call after the appointment asking me how it was. I said it's fine it was an oil change. The person calling said that it was noted I had a axle pinion seal leak. I explained I was never notified. It was explained I had to bring vehicle back so they could put dye in it and schedule follow up to examine the dye results. So I arrived for the placement of the dye and I explained to Service Consultant Carmen Andrew's that I was a bit unhappy about this occurrence and in addition my newly sealed driveway had oil residue marks up to 5" wide and after looking underneath I could see the oil residue on a cross member. I asked can we just skip the dye comeback another day solution as it's evident there is a problem. They brought it in the shop confirmed the problem and said they would order the seal and complete the repair. Carmen Andrew's without me asking offered me a complimentary loaner vehicle for my inconvenience because of the situation. I've been having work done at Davidson for over 23 years and on occasion things will not go according to plan but they have always been accommodating to the best of their abilities and I've also appreciated the help of Service Manager Brian Merchant in the past. Miss communication happens it's how it's rectified that matters to me and Davidson Service has always been of value to me.”
“Davidson’s Collision Unit did a wonderful repair job on my car which had damage to a rear panel and sensors. Davidson’s ordered new parts to replace the damaged ones and repainted them in exactly the same color. They dealt with my insurance company and sent me texts to update me on progress of the repairs. The administrative staff were helpful, friendly and very professional. I was impressed!”
“We'd give 10 if we could. After our (former) 2021 Prius Prime was T-boned by a motorhome mounted on a Dodge Ram truck at 50 mph, we need a new car. That one was total - yet we walked away with only broken ribs. (Toyota's side airbags and emergency operator system worked perfectly).After other Toyota dealers harassing us with bait-and-switch offers for Certified Used Toyotas, which NOT Priuses, not small, etc., I put a call in to Waite Toyota in Waertown - about 5 hours from our house - on a Friday.Matt Spencer was the salesperson I reached, and he was a gentleman from start to finish. We drove home with our replacement 2021 Prius Prime (this happened to be an LE) Sunday. No upsells, no hassles about money or manager intervention, we got an additional 800 dollars off (we asked for 1,000 off) a good 2021, just like the car that had SAVED OUR LIVES, and in a safe, BRIGHT color that can be seen in all weather. All paperwork, taken care of fast. IN ADDITION, he sent a handwritten, personal thank you note, that was not just BS but showed he remembered us.I would drive 5 hours any time to get such a great experience. Sincerely, Anita P.”
“I have never had such a seamless experience buying a vehicle. I had been to some of the competitors in the area (Davidson, FX Caprara) and was given the run around by Davidson. Randy Hemingway helped me tremendously, offered me a more than reasonable offer for my trade compared to the above competitors, and was friendly, transparent, and even cracked a few well-timed jokes. I cannot even begin to sing their praises high enough. I will definitely be coming back!”
“Came here because my axle nut wouldn’t come off and I used a harbor freight tool that was completely seared off. So I went into harbor freight and bought another set and decided to see if that one would work and that one seared off as well. So I was about to clear off the shelf’s with each one that seared off but one of the employees brought out his impact and loosened it for me. I appreciate that man. Only issue I seem to have is some of the people working here seemed pissed off like they hate their job or something. Can be unwelcoming at times.”
“If you need something, they either have it or they can get it. As well, if you need a part and need help they can definitely get you what you need. I had a great experience here, I needed a part and the counter person actually came outside to help me figure out what I needed. You can't go wrong here!”
“Friendly staff from making the appointment to the service desk. Any questions or concerns given a number to text. Kept up to date on the progress for service and any other issues that needed to be done. Quick efficient service in a nice atmosphere waiting area.”
“I did not buy my Cadillac here but went in for a a service question. I was met in the lobby by a man who was helpful and guided me to the service desk. Chris came out to help me, diagnosed my problem and had me fixed up in minutes. He genuinely cared about my situation and was polite, helpful and thorough. Very pleased.”
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“Went to them awhile back when I had an accident and they fixed my truck in a timely manner. Took care of everything and more. I recently had a problem with my window and they took care of it super quick no problems. They are what makes small businesses what they are.”