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September 2023 by Jenny Vialpando
I love this place. They definitely have done amazing work on my nails.
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August 2023 by Liz Taylor
The worst nail salon experience I've ever had. I never give bad reviews for ethical reasons, but I am just so frustrated by the experience, I need an outlet.Overall, just a lot of grossness, odd service practices that seem to revolve around cutting corners and being as fast as possible, and no shame in showing legit disdain for your customers.- No indication the tools were sanitized or grabbed new for me (I couldn't see a sanitizing machine anywhere), the gel curing machine felt super oily and gross- Woman was visibly upset that I hadn't picked out a color before sitting in the pedi chair, despite not being asked to or told where to look, it being my first time there- She asked if I lived in Taos and I got the impression she only asks this to determine how much care to put into the service- Pedi only lasted 15 min- Don't have OPI colors (she tried to tell me Cajun Shrimp was discontinued! This is not something you say, just bc you don't carry it...)- I picked one color out from the selections on the sample ring, specifically wanting the exact same color for my pedi and gel mani. I even asked to confirm this and she still misled me (they are similar colors, but she knew what I was asking and shouldn't have lied - I would've picked a color they could match gel and regular polish)- Essentially threw my sandals on the ground to move me to the mani station (it's not like I had been rude at all, there would be no reason for this, besides she's just an overall unhappy person)- No towel put down for mani- Nail file during manicure was very, very used- She was incredibly rough and careless while filing my nails and I had to ask to have a few nails straightened out. At first she said she would after she polishes...which didn't make any sense, but then she finally relented and evened them out- Even with nail dust everywhere after buffing, she immediately started to put on the top coat. I asked "shouldn't I wash my hands?", at first she argued, then obviously annoyed at me she said "ok fine, if you want"- While waiting for my polish to cure, she was "dusting" the desk surface and table lamp with her hands- Even more weird or unsanitary things I just don't feel like writing out...
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August 2023 by Kamila Rael
I DID NOT RECOMMEND THIS PLACE AT ALL!!!!! THE PLACE WAS EMPTY AND THEY FINISHED MY PEDICURE IN A LESS THEN 15 MIN. THEY TREATED MY VERY RUDELY. POOR CUSTOMER SERVICE!!!!! SAVE YOUR MONEY AND GO SOMEWHERE ELSE....Service: Pedicure
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August 2023 by Laurie Moreau
Rude. I walked in and saw a sign saying to call for an appointment. So I said to a man doing a manicure on a woman, I guess I need an appointment. He glanced at me and only said Yup. Not hello, not when would you like an appointment. He was rude. I felt completely dismissed. I will not darken their door again. Unless it's to give him - and the owner - badly needed customer service training.
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July 2023 by Cindy Starcher
Princess Nails does a nice job with painting, gel nails etc. They are priced at the typical going rate for nails. They have updated their chairs and facilities. They have now started taking appointments for Manis and pedis. There were only 2 of them working on the day I went and they both rotated between 4 people. The pedi took about 45 mins. I enjoyed the message chair. I am rating a 4 due to no pedi liner between clients. I think a liner better insures a clean bowl between bowl usage. I did not notice a pedi bowl sanitization between customers. I will say, they may use some kind of sanitizer when soaking the feet. Or they may have cleaned the bowl before a second customer-- I did not notice a bowl scrub though...but did notice the filling of the tub for a next customer. I have used Princess when I come to Taos which is about 1 time per year.
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July 2023 by jenise thompson
Improper acrylic nail set - weak structure, thin acrylic. I got burned by the e-file and my pinky nail was trimmed down too far. Pedicure was lacking, unfortunately. I was mostly disappointed because they came recommended to me and I was hoping for a relaxing time with my mom prior to my wedding. All in all my nails look nice, but my fingers hurt because of the application.
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May 2023 by Wildchild Art
Worst manicure pedicure I’ve ever had. Nothing was clean, the place was very dirty. i’ll never be back first time I haven’t tipped. Honestly I didn’t even want to pay them… but I did.Services: Pedicure
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May 2023 by Paige W
Clean, spacious, and well ventilated. The people were very friendly and helpful as well.Services: Pedicure
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December 2022 by Alexis Rico
The worst!! They don’t ever finish one person they bounce back n forth from people and each other , I sat here for 3 hrs , PATIENTLY and let her continue when she wanted , while doing my feet I asked if she can do a certain design for my hands and she kept saying yeah for extra , whatever we started on my hands and they were soo ugly and she knew I wasn’t satisfied till she asked me what was wrong she said she doesn’t have time she can either take it all off or paint them one color, and they were still so hideous. 0/10
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December 2022 by Lynn Mazon
I noticed they are a lot nicer to the White customers. They are rude and agitated with each other. I called for an appointment for a French manicure I guess the man forgot and started a manicure, well the female went into a rage and started fighting with her husband and was also mad at me. I told her I was to blame for not remaining her husband that I wanted a FM. I really think she was mad at her husband because he was talking and laughing with a young female that was next to me.The last time I was there was ten years ago when their son was two years old, he is now fifteen.I also noticed that the large file he was using for my nails was unclean and probably had been used on many, many hands.After all this happened I still managed to leave a ten dollar tip. Another thing she did was sell me an almost empty bottle of nail polish for four dollars I didn’t notice this until I got home. I then called them and come to find out they sell a new bottle for ten dollars.Customer service is not like it use to be.Service: French manicures
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October 2022 by britney gordon
The couple who runs this business always gives me exactly what I want and are very efficient! Highly recommend!
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September 2022 by Angela Tafoya
Busy but very friendly good work and good prices.
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August 2022 by Sandra Williamson
See henry
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August 2022 by Linda A.
Efficient and very reasonably priced. I am happy with the results of nail dip and shellac pedicure. Would definitely go again next time I am in the area. Make appointment .
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July 2022 by Mindy Cruz
Got an infection on two nails never going there again also they are unprofessional turned down my daughters service very sloppy my nails lifted with in a weekService: Acrylic nails
