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December 2023 by Linda E.
Horrible customer service. Unwilling to own up to a unique Christmas gift for an out of town fan. Gift ordered 12/16. Site said order would ship within 2-3 days. 12/28, still no delivery. They want my 85 yr old parents to re-package, re-postage and return mail for a refund. We left my parents house to our home city and the would not refund nor ship a replacement to our address. Don't order online!
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September 2023 by Joseph Castro
Not sure why people went through a bad experience from Ortegas. I order from them just under two weeks ago and have received my package today. Just as great tasting as I remember it when I lived in New Mexico. I contacted them on the number posted in their website to make sure everything was okay with the order being on time, and they answered and reassured me that it would be shipped immediately. Awesome experience with Ortegas Jerky. I'll definitely be ordering again, and again. Thank you Ortegas Jerky.
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August 2023 by Ciera Sanchez
Jerky is very dry I ordered the teriyaki and it does not taste like it has much flavor.
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May 2023 by Justus Yoshimura
I order a couple times a year and this time I ordered for my boyfriend and asked them to put a "coupon" to annoy him and they wrote the "coupon". I love these guys. On top of the jerky Is my favorite of all time.
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April 2023 by Raquel Pacheco
I was really excited to find this new Mexico jerky that seemed to be just they way I remember it as a kid when we used to visit family in new Mexico and when we used to visit my parents when they moved back to new Mexico when they retired. I ordered several bags and I work at home so was listening for the package but it never arrived. I checked the status and it said delivered but no package at my door. I emailed oretegas to let them know I did not receive it and had to follow up again and they finally emailed me over two weeks later that they would follow up with the post office and do a package claim. I have followed up several times now and it has been over 3 months with no refund and no jerky. They finally responded today that I would need to follow up myself and start a complaint with the post office?! I have never had someone charge me for something I never received. There was another package with the same issue that day and when I called that company the were very kind and immediately resent me the product I ordered (it arrived a few days later). What a contrast in customer service! I will make sure none of my friends and family ever orders from this company. How disappointing.
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December 2022 by Bob L.
While traveling for vacation, I discovered Ortega jerky. I tried the habanero jerky and it was heaven. Since then, I've ordered twice thru mail order. However, my last order of the habanero was too spicy to a point of not edible. I was told they had changed suppliers and there was no change in spiciness. However that was not the case. Whatever happened to customer satisfaction??? Finally they offered to provide a shipping label so I can return and get 3 bags of another flavor. I told them due to mobility issues, going to the post office is not an option. Also, what is the point of returning products that has been opened??? My last comment to them was that customer satisfaction is the best business strategy. This comment was 3 days ago. Guess my comments fell on deaf ears.
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December 2022 by Fr. Stephen Smith
Ortega’s Jerky is absolutely the best. We’ve sent it to our children in Texas for Christmas and they love it. It’s becoming a Christmas tradition. The only problem is that 8 boy and 2 girl grandchildren the parents hardly get a taste.
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December 2022 by CHARLENE GABALDON
I went to trailer on frontage rd by Montgomery it is CASH ONLY. Had to go find atm then come back. 3 other people left while i was there. Very inconvenient. Woman stated she did not know how to use card reader.
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November 2022 by Ky S.
Ortega's has been in Taos for man years and we've enjoyed all of their jerky. Our favorites are the green or red chili bags. The habanero is a second choice.
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November 2022 by Jay Bird
obviously the jerky- traditional NM style, not all juiced up with sugar and chemicals, excellant. but this is also the place to get the best red chile powder!
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June 2022 by Camero Washington
ORTEGA’S is the best ! When I lived in Colorado I would drive through New Mexico and secure at least 10 bags ! Now I live in Oklahoma and THEY SHIP AND ITS QUICK ! I got 3 bags sent straight to my door and I can’t wait to get more for gifts and trips. This is NOT GAS STATION, over processed, over priced, and god knows what’s in it jerky. This is Taos style ! Long live ORTEGA’S !
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January 2022 by 575 Romero
All of the people complaining about this jerky are not from New Mexico! We make traditional NM style carne seca in NM, which literally translates to dried meat. I love this carne seca and will always give them buisness. If you tourists or transplants want some gas station jack links or slim jims then by all means, go there. You will always have my family's business! Thanks Ortegas!
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July 2021 by Alex S
Best "new mexican" style jerky I have had. Crispy and beefy, flavors are simple but good. Love it. Garlic is delicious if you like it garlicky...
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July 2020 by McKayla Espinosa
I live in California, but grew up in Colorado. Tastes just like grandma made it! Love and will be returning for more. Great prices and great customer service!!
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June 2020 by Stephanie Swick
Delivery took a little longer than expected, which is kinda understandable with the beef shortages... they PERSONALLY delivered my order to my house... which I did not expect!!! Awesome jerky... awesome prices
