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April 2024 by Roland Segura
Well, what can I say? The 19th of Februrary my 2004 Jeep Grand Cherokee, the rear axle on the driver side broke and I went to a competitor and they seemed in a hurry they ordered the wrong part, Not once not twice, but 5 times And so the fifth time I was told go somewhere else and was giving a refund on the part, so we left pissed drove over and walked into O'reilly's. And Joe was there and I told him that I was p***** because of the experience I'd received from the competitor. I told him exactly what I needed he went into the computer. Put in everything we needed to order the part it was $700. The axle assembly came in within 2 days and lo and behold. It was an inch shorter than the original that was broken and removed. So they went back in the computer. It took them half an hour going through the owner's manual Of the Jeep and specifications of the vehicle. And finally ordered the "right part". It came in on Thursday morning took 5 days. We replaced it on the Jeep and I am happy to be on the road again. The bottom line is if I could give O'reilly's 100 stars. I would, Joe and his co-workers went above and beyond to locate the part for my vehicle and the customer service is spot on. I would recommend O'reilly's auto parts to all my friends and continue to use them for my future auto part needs. So the team at O'reilly's in Taos, New Mexico exceeded my expectations, thank you.
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January 2024 by robcop
Excellent friendly prompt service from Mike helped me address a confounding problem with the key fob to my rental vehicle: it would start but not go into gear Muchas gracias!
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December 2023 by Ernest Hartt
They had the item in stocks that I needed!
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November 2023 by Sharon A Smith
I had a great experience here recently...the employees are helpful and know their products - I always leave with just the right thing for my truck - thanks guys!
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October 2023 by Faith Saunders
Mike was extremely helpful!!! Got me the parts I needed.
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July 2023 by Office of BS
Called ahead to see if they took a particular brand of coolant. Juan said they did. I was very specific of the type. I show up to find out you didn’t actually have it. Juan needs to get retrained on both customer service and inventory knowledge. Probably damaged my vehicle even further thanks to Juan. (Wednesday, July 5, 2:20 pm, 2023)
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June 2023 by Sandra Mata
Had to get a fuel pump for my truck. I got one from a different auto parts store but they gave me the wrong one. O'Reilly had the correct pump and at a cheaper price. I was also $2 short but one employee covered it for me. I will be going back to O'Reillys from now on for my auto parts needs.
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June 2023 by Ronald Scott
The Taos O'Reilly Auto Parts store is a great place to buy parts and supplies. The manager Joe runs a good business with a clean, well organized store.I am working on restoring a 1976 Honda CB750 motorcycle and have already been to the store twice today for DOT 3 brake fluid and red caliper grease. The employees that work here are professional and courteous.Good job O'Reilly....FIVE STARS!!!!!
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June 2023 by JP Hammer
I have complaint aboutyour employee that looks like Jared from subaway drives a little green Toyota has long hair with galsses was wearing a oreilly racer jacket
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February 2023 by Erik Karadeema
Been shopping here for all my auto parts needs for 23 years great friendly staff always willing to help you out
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February 2023 by Mark Feddersen
Good experience - employee helped pick out and replace windshield wipers - very satisfied.
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October 2022 by Sarah Cline
Battery died this morning. They were very helpful and got us back on the road quickly.
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October 2022 by Stephen G. Barr
My main auto parts store in town. The staff here know their parts and repairs and are willing to come outside and look at your problem as opposed to "Ugh I dunno" reply you get up at the competitor.
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August 2022 by Kristi S.
Vacationing from out of state and our fuel pump went out. We stayed in angel fire and called to see if they had one. We gave them the exact model number and the said they had one. We drove in only to find it was the wrong part
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August 2022 by Patricia Rivera
Steve was helpful, patient and awesome when I needed a new battery today. Came here after a recommendation from roadside assistance (AC Towing), and I’m so glad I did! Great job!!!