-
November 2023 by Ky S.
I'm a fairly new customer to CBT, about two years, and everyone from the drive through to the manager has been great to us! Thank you!
-
August 2023 by Scarlett
The bank stole money from me and on several occasions has refused to let me spend my own money that I earned my own self.
-
February 2023 by Alexis S.
Racist. Charge me fees over and over again if you have been a banker with Money and never got there so called emails. Truth hurts
-
June 2022 by Eric Jackson
Here's a sixth star because they deserve it (*). I can't say enough about this bank and the service we received from Victoria. She helped us set up a new joint account and managed a large wire transfer for a real estate purchase better than our own bank in San Diego. She made my wife and I feel very welcome and we were in and out in no time. Looking forward to becoming Taosuenos (sp?) and doing business with this great local bank.
-
April 2022 by kk morton
We had a banking emergency -needed to get funds to a friend immediately,and Jo helped us with all the details.Not only was she knowledgeable on exactly how to get this done,but her compassion was so sincere and heartfelt.Banks can be very cold these daysin this digital era,but Centinel Bank still puts the person first.It is so refreshing to know real people care about you and truly want your business.I feel safe with them on both a personal and financial level.
-
January 2022 by Ahnastasia R. Alarcon
Update 10/2021Updating my review because I haven't been locked out of my account at all lately. Thank you for fixing the app/website!7/21The staff is really nice and helpful, but I always have issues with their website and mobile app. I'm constantly getting locked out of my account and have to call Centinel to reset my password. I cant go to the physical location because of Covid restrictions. Getting locked out of my account can be a big issue for me on the weekend when I really need access to my finances but the bank is closed until Monday. Their fees are a lot higher than most banks as well.
-
October 2021 by Ahnastasia Alarcon
Update 10/2021Updating my review because I haven't been locked out of my account at all lately. Thank you for fixing the app/website!7/21The staff is really nice and helpful, but I always have issues with their website and mobile app. I'm constantly getting locked out of my account and have to call Centinel to reset my password. I cant go to the physical location because of Covid restrictions. Getting locked out of my account can be a big issue for me on the weekend when I really need access to my finances but the bank is closed until Monday. Their fees are a lot higher than most banks as well.
-
August 2021 by Ryan Halpin
Will do everything they can to nickel and dime your money from you. Just awful service from a "hometown" bank that just wants your money and not to actually help the community. 0/5
-
June 2021 by Jim Merritt
Helped us buy land and build a home. Easy to work with and a good member of the community.
-
June 2021 by Robert Salazar
Good friendly Bank
-
October 2020 by Traveling L.
The best as far as I am concerned. On a trip to Europe, I lost my wallet.. they helped cancel cards, get another card to me, were diligent about ckg my account. Always courteous and NEVER A BIG BANK attitude. I wouldn't change banks!
-
April 2020 by Anne Delling
Great family owned local bank!
-
April 2020 by Arlene Mondragon
I had the privilege and honor of working for this family owed bank and have to honestly say they truly care about their community and staff. I have so many great memories and feel they helped me throughout my career. It’s the greatest bank!
-
January 2020 by Roxann Ploss
I love this bank. I've been an out-of-state account holder for over a decade and never had the slightest problem getting things done properly. Now that I live here permanently, I am happy to say that I am even more impressed.
-
December 2019 by Kathy Hall
I just got off the phone with Jo, and she was extremely helpful and kind. I transferred from Hillcrest because their customer service policies changed when the were bought. I should have been using Centinel for the last 34 years!