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July 2024 by Kathleen Proctor
So disappointed that they have people working in an Auto parts store, that know nothing of vehicles. You tell them what you need and then have to repeat the same thing 3 -4 times. Then you think you have the right part because the incompetent asked 4 fricken times. Only to be told by the mechanic that both the parts that O'Reilly's tech looked up for your vehicle and asked 4 times are the wrong parts. What idiots. Now the kicker is it is almost 100 miles to their store. They should be reimbursing me for milage as well. The one and only time I will shop there. Your people ruined whatever good reputation you may have had O'Reilly's. Shame on you for not getting quality people and training them the right way. Shame on you. A 1 is far more than you deserve but is the lowest I can give. Do yourself a favor if you are reading this find a different parts store.
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May 2024 by Jacqueline Faught
Last Sunday, May 12th (Mother’s Day), my husband and I were in Socorro, NM. Our tire indicator showed that we were rapidly losing air in one of our tires. We were on our way to Santa Fe, and found ourselves in a predicament since there were no services open for tire repair on Sunday. We stopped at O’Reilly’s, and even though they don’t perform tire repair services, the assistant manager, Cameron, called a good friend and asked him to bring tools to help identify the source of the leak. In a matter of a few minutes they identified and repaired the leak. All we were required to do was purchase a tire repair kit from O’Reilly’s (a minimal cost). We spoke with the store manager, Michael, to let him know we were extremely grateful for the help Cameron and his friend provided. We would have suffered a long delay and additional costs had they not helped us.
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March 2024 by Amanda Witt
Very nice man helped us. He was friendly and kind. Got what we needed. Good prices.
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January 2024 by Ronie
Mike, Joshua, Paul, George, (AMAZING COSTUMER SERVICE) HEY BOSS THESE GUYS DESERVE A RAISE!This place was so above and beyond amazing helpful defiantly recomed going to these guys for help doing it yourself auto stuff. Got both vehicles up and running great for me and ready to head out on my road trip.Thanks again guys for being you and getting my vehicles what they needed to get me home safely to my family for new years. Appreciate you so very much.
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November 2023 by Jeremy Tellier
Great store the employees are awesome they helped out with a pully puller and press.
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August 2023 by Michael Brooks
Great place to get auto parts. Such an amazing inventory always in stock and they really honor their warranties on the parts they sell!
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June 2023 by rodney fama
My truck broke down with a bad turboThe store employees were helpful even offered to pay for drinks. Got my partsWorked on the truck. They assisted when asked.I had a good encounter with getting the right parts in a timely manner.
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February 2023 by Ralph Bartlett
O'Reilly's my auto parts store.
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December 2022 by Ralph Heller
Very friendly and helpful staff , ?
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October 2022 by Funny Looking
I see why customers always say something bad about O'Reilly's employees. Iv been working in parts for 20 plus years I know customer service and that place has bad customers service rude employees there. all the employees there are only there to collect there check not to help customers they don't care about helping customers. it's seem like they get irritated when a customer walks in. At that place customers are never right the employees are always right. That's how they think. Do not go there unless you can deal with rude employees
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September 2022 by Gretchen Bremer
Very helpful team. We had a lot of questions and they all were willing to help out.
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September 2022 by Adam Gray
Has almost anything you need. However the woman named Gigi or whatever was very rude for no reason. She seems to be an insufferable know-it-all and it seemed like I was just wasting this woman's time. When trying to report the issue, the person on the phone was even more rude. I think I'll just stick with AutoZone.
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September 2022 by daniel flroes
Most staff are rude. Auto zone down the street has better staff alittle more willing to help.
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May 2022 by Carol Diamond
Always have what I need & if they will direct me to the I can go.
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April 2022 by sajabelly
Very helpful team. We had a lot of questions and they all were willing to help out.
