-
October 2024 by Will K
They refuse to give you a warranty on anything unless you give them your phone number so they can sell it to spammers. Ridiculous. I go to O'Reilly now. Better service, better prices, and no BS.
The "owner" always posts a canned response to bad reviews, which is how you know they don't read them and don't care. Wait for it...
-
October 2024 by Craig Canner
I'm a commercial customer, and use your store due to great pricing and great service (usually)first the good, Holley, Emma, and others working at your store are GREAT. There is one exception, the store manager Aiden, she is disrespectful beyond measure. I have come to the point where I will no longer allow her to help me, I always ask for someone else when she answers the phone, or if I walk in the store. I have personally observed her talking inappropriately to staff and sometimes customers. I use your store more than Napa (too expensive) and Orielys due to the outstanding service from Holly, and Emma, as well as Cory. I have been considering the other 2 parts establishments more lately and find myself using them when good parts people are not available.
-
October 2024 by Robert Mesler
Asked them to check my battery/alternator for charge because car wasn't starting well. They claimed the alternator was bad and tried to sell me a new one. Took it to a shop the next week and turns out I just needed a new battery. I bought a car battery charger and a USB cable while I was there. They tried to charge me $120 dollars for a battery charger that was listed for $35 on the shelf, and charged me $30 for a USB cable that was listed at $15. They were also nasty to me the whole time. Avoid this place at all costs.
-
August 2024 by Joshua Bingham
Until you get some kind of competent help I will not buy anything from here. These people can't get a part order from Albuquerque to Socorro. Completely incompetent
-
August 2024 by Josh Bingham
These people are idiots and shouldn't be allowed to be out in public without supervision
-
July 2024 by Jeff Havlena
Check engine light was on. They were very helpful. Found the code and printed out the results. I was on my way within five minutes.
-
June 2024 by CJ Villa
Emma was very patient and extremely helpful with my parts order ?
-
June 2024 by Christopher Avelar
The awesome lady at the counter was awesome. Helped me with all my questions and had a lovely demeanor. Thank you for your fleo?!
-
April 2024 by Molly Stilson
Pretty helpful
-
March 2024 by Joelyn Cada (Joey)
The manager Emma sucks.
-
February 2024 by **
Nice people
-
January 2024 by Michael Cory
Great workers! Helped a lot
-
January 2024 by Joe Daniel Saavedra
Always helpful
-
September 2023 by Zach Holcomb
Excellent customer service! Always ask for Jacob, he is very knowledgeable and friendly!
-
July 2023 by David Trujillo
Very helpful diagnostics quickly