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April 2024 by Kacey R
No longer a UPS drop off location.Every item in the store is locked, so you have to have an associate babysit you as you shop.The layout of the store is quite poor, but they have a decent stock and a few things you can't find at other stores in town.I have no complaints about the staff.I don't really want to shop here because it feels demeaning to not be trusted to take an item off a shelf and bring it to the counter.There are better ways to reduce theft.
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April 2024 by Bullet 9780
Best hardware and tool store in Socorro.
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October 2023 by Ralph Heller
Wonderful place, great staff
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October 2023 by Phil
They had everything I needed but I couldn't buy a thing. I came with a long list, but it turns out that literally every single item in this store is locked up. Individual hose clamps, $1 items hanging from paper, even things hanging from string that could be kicked over the locks! So unless you pick up an associate at the front desk, and lead them around like a puppy dog, you're not getting a single thing off of any rack. I didn't have the whole Saturday to devote to walking around with this kid so I gave up immediately. I really can't overstate the ridiculousness of every single thing being locked up. They have spent two lifetimes worth of larceny losses on loss prevention. Oh, and I literally hollered for a kid in the same aisle as me to please come unlock this doorknob, but he managed to get to the front of the door before the maybe-manager (no vest) told him I looked like I was in need of a puppy. Giant disappointment - I should be wiring up my generator and installing new hardware throughout my cabin right now!
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August 2023 by Nathan Reynolds
Anytime I don't know where something is, one of the friendly faces wearing red will help me to exactly where I need to go.They can also match any paint samples you bring to them. Good for students who want to avoid wall damage claims.Don't understand why everyone on other reviews say the manager is rude. I understand why people can see that(maybe from his demeanor, or way he talks/looks at you), but at the same time he's there all day long and still helping everyone out, never heard him be rude to anyone. Always been nice to me, even when I had trouble with a UPS box because they can't take QR codes I think (they aren't fully set up as a UPS droppoint yet).Either way, great place, just parking kinda sucks.
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August 2023 by Manolo Perez
Store is well equipped but the manager is not the greatest with customer service.
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March 2023 by Janice Merritt
This store is a UPS access point. I dropped off my packaged item already labeled and they charged me a "courtesy fee" of $2.00. While that isn't a lot of money, I know UPS pays them for accepting packages and I have never had to pay at other access points. Felt ripped off.
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February 2023 by dee dixon
Helpful service knowledgeable workers and friendly
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October 2022 by Mike Yocum
We were in town working and needingSome things we went to Ace. Plastic,Straps and a pallet. Yes a pallet. They had it. Thank you Ace Hardware Team.
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September 2022 by Janella Foulenfont (Chikka546)
This place is awsomely very organized and staff staff are the friendliest. I am not ashamed to say that because the are indipendently owned, I have found the bestest of bargains and the owner is proud to be independent for he loves helping public with ridiculous savings. It kinda makes me feel like I am at home at times. Usually not crowded so if you need a place to look at nic knacks, all staff members are empathetic to your individual needs. This Wharehouse is my favorite of the three I am aware of at a female's pont of view. So I cannot share information about mych else but a light bulb and cleanig supplies. That is on my scale a 100. Also veteran discounts are awarded. For this one little effort of anytype of recognition of I would imagine if I personally a bonafide veteran I respectfully would seize you his opportunity to show my pride, appraisal, and dignity to remind myself of why I chose to be an America hero. I've seen this with my own two eyes. I cannot mindread feelings but i have faith that this very small kind of showing a vet a citizen can show his/her appreciate and appraisal of any mixed feelings for simply the recognition of many mental anguishes and feelings various sufferings and pains can be communicated to any veteran in need of a warming of the heart.
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September 2022 by Yvonne Maxine Allbritton-Chapman
I walked into this place with an expectation of " Ace is the place with the helpful hardware man," but disappointed immediately by the " Manager's attitude. " If Rudy isn't helping you, the options are just sad....I quit going here once before due to the rudeness and poor attitude of the local business owners " holier than thou attitude," I believe I'll stop shopping here again.
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May 2022 by Satya Devi
Everyone was so helpful! We came in with several lists for a variety of jobs and had a lot of fun chatting with the staff while they helped us find everything. I even got to use the magnet lock for a while. Full on dork fun!
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May 2022 by Janella Foulenfont
This place is awsomely very organized and staff staff are the friendliest. I am not ashamed to say that because the are indipendently owned, I have found the bestest of bargains and the owner is proud to be independent for he loves helping public with ridiculous savings. It kinda makes me feel like I am at home at times. Usually not crowded so if you need a place to look at nic knacks, all staff members are empathetic to your individual needs. This Wharehouse is my favorite of the three I am aware of at a female's pont of view. So I cannot share information about mych else but a light bulb and cleanig supplies. That is on my scale a 100. Also veteran discounts are awarded. For this one little effort of anytype of recognition of I would imagine if I personally a bonafide veteran I respectfully would seize you his opportunity to show my pride, appraisal, and dignity to remind myself of why I chose to be an America hero. I've seen this with my own two eyes. I cannot mindread feelings but i have faith that this very small kind of showing a vet a citizen can show his/her appreciate and appraisal of any mixed feelings for simply the recognition of many mental anguishes and feelings various sufferings and pains can be communicated to any veteran in need of a warming of the heart.
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March 2022 by wert spice
what a great staff. really is a place with helpful people who know A LOT
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February 2022 by Y.Maxine Allbritton
I walked into this place with an expectation of " Ace is the place with the helpful hardware man," but disappointed immediately by the " Manager's attitude. " If Rudy isn't helping you, the options are just sad....I quit going here once before due to the rudeness and poor attitude of the local business owners " holier than thou attitude," I believe I'll stop shopping here again.
