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April 2023 by B M
This is a personalized establishment I truly admire! I love the whole, being taken as who I am, and not just considered a number. Helpful and understanding, is all I've received here. And won't think about another bank to do my business with
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July 2021 by Elaine Jimenez Prejean
I have been with western bank for both personal, business, home loans, car loans. They are a incredible bank with fantastic employees. Best decision I made for the last 15 years. I can’t say enough about them.
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February 2021 by Ryan Wiedeman
Great to work with. Thank you Liz!
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June 2020 by Lacy Corrdel
they are great and very helpful
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May 2020 by Cari Lemon
I am a Western Bank customer and have been for over 10 years. I also am currently a Western Bank employee. I am posting as a customer. I recently had my first experience where my debit card had a fraudulent charge. Their monitoring caught the charge and contacted me before it cleared my account! They confirmed whether it was a legitimate charge, blocked the charge from clearing, canceled my compromised debit card, and ordered me a new card. Thank you Western Bank and staff for looking out for your customers! I am very grateful!
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March 2020 by Tyler Bingham
Genuine people with old school service.
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February 2020 by LION mang
Western Bank was ok at holding my money; just not great at letting me deposit, withdraw, or use online services. After not using my account for a year, I started getting $10 fees each month. Trying to resolve this issue was a pain especially with the teller Angelina who was extremely condescending and rude. I spoke with the manager Carlos who agreed to refund me $10 out of the $30 fees I accrued. Then I had them close my account. If a bank is holding my money they are making money from it, yet they charge me for allowing them to use my money. Be careful of hidden fees here, also some of the tellers are rude and not helpful.
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February 2020 by Connie Keeler
In the process of switching banks. Your government check isn't deposited on the first, and they "have no control over that". Your automatic payments are taken out a day early and "they have no control over that". Start with another bank because switching is a pain.
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May 2019 by ramongrueda .
They are constantly “under staffed†and rude. The drive thru takes on average 8 minutes, and their ATM hardly ever works correctly.
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May 2019 by kendra wolf
Love this bank!!
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March 2019 by ramongrueda
They are constantly “under staffed” and rude. The drive thru takes on average 8 minutes, and their ATM hardly ever works correctly.
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March 2019 by Teresa D.
Western Bank has helped our small business through every stage of our growth. We have transferred all of our personal banking accounts there as well. We love the friendly and personalized treatment we get and the hometown feel. I would recommend Western Bank to everyone!
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May 2018 by Susan A Murphy
Love Western Bank! Have been banking here for over 10 years, love their online banking and personal attention within the bank.
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November 2017 by CarolJune Quandt
I love the small town friendly service. I have been with them for a number of years now & have never had a problem. They are always courteous & eager to help. I love banking with them!
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September 2016 by Raymond Torrez
You can never get online with Western Bank