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September 2024 by C Charley
Thank you for good service... very helpful n made payment quick.. Shiprock office has very improved over the months... thanks...
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September 2024 by Wyttana Reed
Very good service
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September 2024 by Gloria Morgan
Workers are courteous and helped us as soon as they returned from lunch.
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September 2024 by Marvin Riggs
Service is bad, response to service calls a minus, out of service for almost a week, not happy! It's going on 4 days now! No service, last lady said was aware of the service call and hung up. Unprofessional! We've been given a new tower modem they said was a better brand, it's performance was not impressive, my aunt was getting better reception on a little 5"x10" modem than the new vertical tower modem. Raining days I have to use her wifi and she's next door 30' away. So, are they gonna credit us for certain amount of days that we have no service?
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August 2024 by David E Johnson
The staff was very courteous and informative on the Wireless product. Great job ? Thanks !!
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August 2024 by Allison
We always have very friendly and helpful service at NTUA. Thank you again a great experience!
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July 2024 by Dennis Badoni
Fair customer service..
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July 2024 by PHCharley
Poor customer service. It's very aggrevating when they spent the first 10 minutes asking you for personal info (DOB, Cell #, Email, Home location, Zip code, address, etc), telling you it's company policy. There's no respect or support for us elderly Diné. Choice secretarily support really needs cultural sensitivity training.
My broadband internet has been acting up now for 1 week. I was told I would have a technician make a visit within 24 hours. I got 1 call, told me to perform basic stuff (check all connections, check ports, turn off modum, more questions, etc). Nothing was resolved. I was I formed the Tech would discuss this problem with Higher Tech Support and expect a return call very shortly. 24 hours later, I am still waiting for their return call and/or a visit by the Technician.
I wish the Navajo Nation would open up competitive company for us Diné to chose from. NTUA has gotten too big for its bridges. Too much power, very authoritative and does very little for customer support.
I don't expect my review to be followed-up on or posted.
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June 2024 by EVERIT D. B.
Choice has been very good to me. Assistant is always good & their explanation are very clear. Thank you. ??
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June 2024 by Urat Billygoat
Price is too high for slow speed internet. Customer service is terrible, you can never understand what they are saying, English is very poor.
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June 2024 by Glori ONeill
First and foremost, very professional with an awesome personality.... very important. It makes you feel very welcomed and relaxed.
Very informative and willing to help with your needs and questions.
Thank you so much.
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May 2024 by Paulene Mowers
It's sorry there no service to help for customers..I don't connection for weeks on me Internet,T V......???☹️
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April 2024 by Zelma Tso
Fast friendly service.
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March 2024 by Fannie Haworth
Very friendly services
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January 2024 by Manuelita
Actually didn't have to wait in line. Quick service I got.
