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November 2023 by Tiffany Corson
I'm from out of town and they helped me right away even getting a specialist to come and check my car outSuch wonderful and helpful people
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November 2023 by henry polaco
Quick and efficient! One day they looked slow and took me with no appointment. Very nice and professional.
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November 2023 by Brian Kliesen
Went to the service center on Cerrillos. Very fast service, El Parasol is just down the street for a burrito!
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October 2023 by Maki Y.
I got my 35000 miles service done in 45 minutes! Jennifer was quick, knowledgeable and friendly and the wait room was neat. I am very happy to bring my car here.
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October 2023 by Cecilia Romero
They rushed my service so one of my hoses came loose. It caused the cruise control to stop working. The check engine light also turned on. I mentioned this to them before and I got a concerned email offering to check it out. I agreed but received no follow up beyond the initial email.I took it to another mechanic and they temporarily fixed the problem.Later on, as I was getting home the engine shut itself off as I was approaching an intersection which is pretty dangerous to me and everyone around.I called them several times as the above seemingly benign problem had clearly escalated. They came over, told me my car was burning oil, put some additional in almost as a bandage to the issue and left. I almost could have not gotten the oil changed at all and I imagine I’d be better off. I have been advised not to go to these quick lube places and after 3 separate experiences like this I've finally learned my lesson.
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September 2023 by Kyle Martin
Phillip and Les were great! They do everything possible to meet your needs. They were super knowledgeable!
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September 2023 by J Maq (Mister.Mac)
It took almost two weeks to get an appointment here. It wasn't a problem. Just something to keep in mind. I booked my appointment online. Process was really simple. I showed up at my allotted time. Check-in was really quick. I probably waited less than an hour for an oil change and tire rotation. Everything went smoothly. I have nothing to complain about.
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July 2023 by Brian S.
I've never had a negative experience with Toyota's service department. Brian is always friendly, professional, efficient and thorough.
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July 2023 by Cesar V.
Great customer service and quick service time for the vehicle. The value of the service maintenance is average, but I like how they simplify the process starting from making the appointment and sending you reminders.
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June 2023 by Patricia M.
Great !!! My car is happy and they even gave me a free wash.
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June 2023 by Christine H.
Major but unplanned repairs necessary and the service department worked on the car quickly. Communication was clear and respectful and the driver was very helpful and courteous.
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June 2023 by Georgia Barnes
Personable staff, quick service. A pleasant experience.
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May 2023 by M Beach
Went in for oil change today 9 ish. Worker, Jimmy, friendly employee greeted asked if I’ve used their establishment. I informed Jimmy that an appointment was made when I was I California and saw a oil light went off and made an appointment. But later found out that my Toyota Landcruiser didn’t get the oil changed until almost noon! If the weather Toyota company is reading this, I hope they can get to the bottom of this mess.
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April 2023 by M Beech
Went in this morning for oil change! Worst service! started with negative atmosphere! I guess she was a manger?! She was Bossy and interrupted customers when she asked a question! She seemed easily triggered by men when answering her question and seemed angered when guys man-splained !!!
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April 2023 by Mark Feddersen
Great service and staff - comprehensive inspection and explanation - nice waiting area and routine maintenance done in about an hour.
