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March 2024 by Amber T.
Best customer service EVER! If I lived down here I would never buy shoes anywhere else-- not only were the prices reasonable the personal touch sold us!
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August 2023 by Cindy Nkoane
I needed a new pair of shoes, but wasn’t at all sure about what I wanted. About 2 weeks ago, I walked in off the street.Salesperson (Melissa?) was VERY patient and helpful; listened to my needs, made some helpful suggestions and had me try on a variety of shoes… I found a ‘new’ brand that worked for me perfectly (which I’ll be going back to purchase).
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July 2023 by Penelope N.
This store is legit. Melissa took so much time to find me a shoe that fit and felt great. She asked lots of questions and really listened. I often feel like I'm being too picky or taking up too much time, but I didn't feel that here. Plus her experience in running and selling running shoes added so much to the convo and was just so useful. Highly recommend.
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March 2023 by Sue Daniel
I was helped by John who was very knowledgeable and friendly. I thought I wanted Brooks brand shoes and I ended up with HOKA brand which were more comfortable for my plantar fasciitis. Will definitely return again!
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January 2023 by Hollis W.
Running Hub is a spectacular store for runners, walkers and others who need these types of athletic shoes, clothes and accessories. The staff members really know their products and are friendly and helpful. They have a liberal return-for-exchange policy, which I had to take advantage of, and they were absolutely wonderful about it. I've been buying there for several years now. I always go back, and send friends, too. You may pay a bit more than at big-box stores, but it's worth it for the expertise and helpfulness of everyone in the store--who are all athletes themselves. A bi shout out to Stephen, whose patience with me was astonishing!
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October 2022 by Alison Wilkinson
Such helpful staff - thank you so much for the trail advice :)
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September 2022 by M A L
Had a great experience getting a new pair of running shoes. Staff was super friendly and informative/helpful. Will be going back in future.
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September 2022 by k b
Very knowledgeable staff who were able to give me several options for trail running shoes. Excellent expertise in gear and shoes.
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August 2022 by KevinandErin Knox
My wife and I visited this store today and Liz helped us with shoes and insoles. Her expertise was obvious and as other reviewers have said we felt cared for and listened to with no sales pressure whatsoever. Instead this is the kind of place where you WANT to spend money just to honor their dedication and knowledge. We’re grateful - and Santa Fe is so lucky!
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July 2022 by Jessica E
Very knowledgeable staff. I expected to go in and find one pair of shoes that I felt comfortable running in; instead I found five and ended up choosing two to go home with. I also got two for my husband. Even though it's expensive, you get what you pay for. The woman who helped me was patient, knew her stuff, and never once pressured me to purchase. My feet and knees thank you running hub!
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April 2022 by Cynthia Frazier
A friend took me by the store to find some hiking boots and walking shoes. I wear high heels all week so when it comes time to hike I experience a lot of foot pain. So the young lady who helped me listed to my foot issues. She had me walk around the store and she noticed how my arches looked etc. Then she recommended the type of shoes that I needed. I went hiking today and was amazed! No foot pain at all! I highly recommend this store. They take their time and listen. So professional and knowledgeable! I am beyond happy!
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February 2022 by R Luna
Yesterday I went in and asked about Plantar Fascitis I am experiencing. The young man working there willingly and enthusiastically gave me multiple suggestions how to heal it. I was so impressed that this store is much more than a place you can buy running shoes. The employees are a wealth of information‼️ ??
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November 2021 by Melissa Hoff
Very friendly and knowledgeable staff. Very helpful. Will definitely go back.
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August 2021 by susan miller
Nice selection and helpful staff.
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August 2021 by Dan K.
Great indie running store with a very wide selection of shoes and accessories and friendly helpful employees. Very happy to shop here and try to keep them in business instead of going to REI or online.
