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September 2024 by Barbara Ziegler
Fuel is way overpriced just like the food; produce is old & waterlogged & rotting in the coolers
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July 2024 by Christopher Arrott
Water in the gas.
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April 2024 by Damian Atencio
They don't accept change
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October 2023 by Jeff Pickels
Easy to get to. Self service and complete with window washing tools and fluid. Kroger plus card works here.
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October 2023 by New Mexico Gamers!
Homeless are everywhere
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August 2023 by a p
Easy to navigate. Watched a guy empty a mouse trap. Excellent.
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June 2023 by Lou K.
Smith's Pacheco St pharmacy: What a terrible system ... There's a system?Friday the phone robot says I have meds "eligible for refill". I renew them and robot says they'll be ready tomorrow, Saturday, after 3PM. I come in two days beyond that, Monday at 2:15PM and am told they have no record of it. They ask what meds I need and say it will take 40 minutes. One person says "eligible to be filled doesn't mean they will be filled". ?????? OK. Then what does "ready after 3PM tomorrow" mean?I return at 3PM (now a full 48 hours past the stated ready time) and am told it'll be another 20 minutes. Tech tells me she's "doing 30 other things". I reply that I'm not asking her to do 30 other things and before I can finish saying "I'm here because the phone robot said they'd be ready two days ago", she cuts me off and says "yes you are".Heed reviews touching on employee social skills.Now I get to spend an hour's round trip drive tomorrow back to this pharmacy to do this over again. What a waste of time.
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June 2023 by Ruth B.
Pacheco's Smith's pharmacy's "Steve" is about 5 cups beyond caffeine overload. He is unwilling to focus on one question I had about my prescription. He veers off, has a conversation with others simultaneously, (their background noise already makes it harder), he checks my other prescription, works the conversation into the ground with "other prescription" details then hangs up without answering my question.I call back and he says, he didn't hang up but this time he might. What a guy!
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April 2023 by Becca G.
I have been calling them since they opened on every number they have to try and reach the pharmacy and if it does stop ringing and I get hold music eventually it just hangs up on me. There is literally no such thing as customer service at Smiths.
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April 2023 by Michael D.
All smith's stores have terrible service in all departments Front end sales associates are rude And both stores here in Santa fe are out dated cash technology payments service is from the 1980 .No service in Deli , bakery or butcher block these departments need better service and people Need better training handling customers
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April 2023 by Jessie G.
No bags for Groceries. Not a sign or a warning. Then told by a cashier there's no bags. I'm tall and blind in one eye but it took me less than 3 seconds to see a stack of bags on a cashier's lane. Fantastic management, a + double good, I bet they get bonuses while the cashiers have to lie to everyone.
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November 2022 by PropheZ23
The only problem I've ever had at this particular Smiths gas station is one time I was down to my last 4 bucks and it was mostly change but not like pennies but dimes and mostly quarters and the guy was very rude and said he wasn't going to count it all out and I needed to roll it up but I told him it wasn't enough for rolls and it was only 4 bucks but he refused to take it while being very rude about it. So I went to the other Smiths station on St. Michael's and the woman took it no problem and didn't act like it was a big deal at all. I thanked her and told her how much I appreciated her doing that.
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September 2022 by sepy b.
The night shift self-check-out clerk Jeffrey displayed the best customer service I've ever experienced in any smiths,period. This man greeted customers with a smile, was extremely polite, and helped me finish checking out when I had a problem. He absolutely 100% deserves a raise! I'll be recommending everyone I know to this particular smiths specifically for the amazing customer service!
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September 2022 by Jimmie
It's a gas station
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September 2022 by Dana Even
The gas station is always clean and the people that work there are always nice. But when I leave Santa Fe at night, alone. It is scary. I wish there could be someone watching the area after dark.
