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December 2023 by Andrée & Mike
I experienced staff members as stuck up and having a superior presence. Also, be aware the salon's cancellation policy isn't transparent. I think this is a case of having better reviews than actual service. Do not recommend it.
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November 2023 by Pat Spencer
Great service at a busy spa. I got a solar acrylic fill with a basic design and gel polish. Good for another 3 weeks!
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September 2023 by Karen Schneider
I have been going to Serenity Nails for about 5-6 yrs and I can't compliment them enough. Great salon!
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September 2023 by Arcy Baca
To long a wait
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July 2023 by Mariah Shakur
This place was amazing. Private room private jacuzzi private sauna wow! Can't beat it so relaxing! You will absolutely love it if you come. Tucked away in the mountains Scenic views. Absolutely beautiful scenery and the gift shop is just awesome. Lots of things I wanted to buy however could only get a few of them. LOL After all we can't get everything we want in life. But I gosh darn sure do try! I really dig this place. You can't beat it if you want to relax after a hard week.
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May 2023 by Amanda P
APPOINTMENT ONLY! No website or information stating this before arriving.
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March 2023 by Alana Banner
I made an app after years of not going back due to the front desk woman being very rude. And when I made the app this time, I believe I spoke with one of the owners- she made an app for me for 3 weeks from the date that I called. I was having a c section and wanted to get my nails done after my baby was born.The date finally came, I went to go get my nails done- and my app wasn’t in the computer. I asked if there was another time, the front desk woman was rude and told me I didn’t make the app there and that they could try to fit me in later the same day, I tried to make it work but with the newborn it’s hard to move things around so I called and asked if I could make an app for another day, the front desk woman was rude- told me I couldn’t make an app and told me that “we think you would be happier somewhere else” I said excuse me? You’re not letting me make an app for the future; she said “no” was extreme rude and hung up the phone. Santa Fe is a small town, I own a business here- and not matter how busy you are you should never treat people bad. She is making their business look bad and who knows how many other people she has done this too.I own a hair and makeup business here; my boyfriend has a popular radio show, we know a lot of people and unfortunately with the taste I have in my mouth I will be telling people NOT to ever give this business any of their money.It’s a shame; the owners are very nice. The front desk woman is ruining their business.
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February 2023 by Bobbie Martinez
The owner did a great job! He was fast and very good, my nails look great!Services: Dip powder
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December 2022 by Madison Larkin
Clean and always very happy with my service. Just really hard to get ahold of via phone, so hard to book appointments.
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December 2022 by Steve Johnson
They were very busy, but took the time and did a great job
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November 2022 by Maria Lucia Martinez
Professionalism in every aspect of this business! ...Absolutely love this place!!!!
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October 2022 by Kathleen T.
Great experience at this salon. It was beautifully decorated and clean. Andy did my nails and pedicure perfectly. He was professional and meticulous.
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October 2022 by Joseph Dickinson
Wife says it's a great place for a manicure
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September 2022 by Katie Douthit
Very clean, they speak English very well, and do very good natural nails and waxing! I love Ivy! Call for appointment
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August 2022 by Jacqueline Romero
Purchased a gift certificate for my grandma and the receptionist made it so easy!!