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May 2024 by Alex
Stayed for 3 nights. This is a wonderful luxury hotel in the center of Santa Fe. The rooms are very clean, quiet and cozy. The valets are friendly are remove the hassle of parking in the center of Santa Fe. Very comfortable stay overall.
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April 2024 by Justin Taylor
Location, location, location. If you want to be in the center of Santa Fe and not have to deal with the car, the Inn is the answer. Rarely have I stayed in a hotel that captures place and culture as well as this one. Impeccable service, delicious food, and an authentic graciousness that is hard to find anymore. Yes, it is expensive, but it was worth it to me.
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March 2024 by Ailar Bagherdaei
Very hospital and great attention to detail. Went w our 1.5 year old daughter and had a wonderful time. Right on the plaza
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March 2024 by D P
Location is great and rooms are great. Excellent vibe. However, we did have some issues that left us disappointed. During check in, they charged my card for full night even though I had already pre paid via AMEX. Then during breakfast, charged us $14 for complimentary coffees and up charged us for bacon on an entree that already contained bacon. Some of the margaritas also rang up differently versus menu (watermelon one). Staff and manager were nice about everything but just watch out for extra charges. Created a hassle at every turn. Also even though we had late check out, we had room service barge in twice.
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March 2024 by Mike Young
I see some of the other reviews for this hotel that are not glowing . This is a far cry from what we encounter, Our experience with the restaurant, Hotel, front desk, service of the room are over and above the norm, We are comparing this to other 5 star hotels. Their attention to the smallest detail has us coming back again and again ! We highly recommend this Rosewood property !
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March 2024 by Meisha
One of the best restaurants in Santa Fe. Luxury experience, great staff, excellent quality, looking forward to going back.Walkability: Located downtown in the beautiful historic district.Food & drinks: One of the best dining experiences you can have in Santa Fe.
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March 2024 by Kevin Wagner
Very nice place to stay with full restaurant and great location near the plaza. Dinners are wonderful and very good. Full bar available.
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January 2024 by Ghassan Ghrais
Vary good
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December 2023 by Amanda Edwards
The front desk and service in general at this place are seriously sub par. If you're expecting five star, try somewhere else.
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December 2023 by Kristina K
Nice hotel however I have had multiple issues with front desk personnel being rude and unprofessional. I would recommend firing the woman at the front desk pm on 12/9 - downright rude and should not be employed at a high end hotel with that attitude.
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December 2023 by Kimberly Bielan
Having stayed at a handful of Rosewoods (and even gotten married at one!), we expected the level of service and facilities that are synonymous with the brand. Unfortunately, the Inn of the Anasazi fell far short of what one would expect from a 5 star hotel and, more particularly, the Rosewood brand.We were in Santa Fe for a conference, staying at the conference hotel for two nights and then moved over for our final night to the Rosewood. It was not worth the added expense.When we arrived, we were unable to valet the car because there were no attendants out front, no apparent valet stand, and cars were parked in front of the hotel. We circled the block several times and decided to park down the street and move the car later. There were no doormen, and no one readily available to help with luggage.While our room was ready upon early arrival, it could best be described as adequate. Because of the configuration of the building, our windows faced a wall, and the fireplace required numerous attempts to click on.The morning after our arrival, we were informed by one of our friends that they had arranged for champagne to greet us in our room and inquiring whether we had received same. We had not. When we went to speak with the front desk staff, they advised that it was not their department, and we would need to speak with the restaurant. We were able to work through the mishap with the restaurant, but felt that as the guests and recipients of the gift, it should not have been on us to figure out and ensure our friend was credited.Upon checkout, the front desk staff informed us that the champagne had been delivered to a different room, where it was rejected as misdirected. This raised some red flags as, if that had been the case, why wouldn't the hotel staff have ensured that the correct room receive the delivery?When the valet retrieved our car when we were leaving for the final time, he did not remain to assist with the doors or to ensure we were leaving the hotel with all our belongings.While I was sitting in the hotel lobby, I overheard that the hotel had failed to place another guest's luggage into their car and that they would need to ship the luggage (at great expense) to Florida. Not only does that raise concerns about the service, generally, but I thought it inappropriate to discuss in front of other guests.When I provided this same feedback to the hotel in a survey after departure, I did not receive any follow-up.Overall, the location is great, but this doesn't live up to the standards of the Rosewood brand.
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November 2023 by Neechi M.
Loved the stay and would go again in a heartbeat. We were between the Rosewood and the Four Seasons and were so glad we went with the rosewood for our first stay in Santa Fe in part due to the location but moreso because of the amazing, intimate experience. Really enjoyed our stay and felt welcomed by everyone. We were only able to spend 2 nights but wish we could have stayed a full week. Until next time!
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October 2023 by Kevin M.
This place is top notch! All sorts of added value. First of all, definitely valet park. They are so fast. Barely had to wait. The staff makes you feel so valued. Friendly, helpful and engaging. The room was very comfortable with a fireplace and even a humidifier. My one complaint is the view was of a dirty alley. Despite that I highly recommend.
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October 2023 by T S
Great location, rooms are a bit petite compared to other Rosewood properties / although they are nicely done. Restaurant’s service was slow (and they weren’t busy). We had hoped for a stellar breakfast there, but it was just ok.Walkability: A+ location to DT Santa Fe.
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October 2023 by Kelly Decker
10/10 Hotel in Santa Fe. We felt welcomed at this hotel during our two night stay. The staff was so helpful. The decor was high end. The rooms were perfect for sleeping and relaxing in between jaunts to the square. Our dog was welcomed with dog bowls and a dog bed. My favorite were the very tall ceilings and fireplaces in the rooms. The location is unbeatable because you can be anywhere worth being in a 5 min walk. The restaurant had great food and the patio was a perfect place for cocktails. We will be back.
