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September 2023 by S Lenz
I was nervous about sending ($$$) micaceous pottery and even though insured, the sentimental value made the pieces irreplaceable. Walker did an excellent job of safely wrapping, packing and double packing my pieces which were then sent via UPS for delivery from Santa Fe to Florida. He gave me a follow up call to let me know when the pieces had in fact shipped and a tentative delivery date. Everything arrived safely. I love shops like this that offer personalized service and are committed to providing for their customers' needs in a friendly way. As I waited, serval other folks came in needing various things and all commented how much they appreciated that a shop like this still existed. They are very well liked. The actual costs of shipping is outrageous nowadays and is n-o-t in control of Pack Ship & Mail. You can not ding them for that! On a side note, I did explore the possibility of packing everything myself and taking it directly to the shipper. The cost of packing materials alone was 4x what it cost through the shop and simply not worth my time. All in all, my experience was very positive and yes, I recommend their services!
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September 2023 by Roxanna Knight
So convenient and friendly. Been going there for years.
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June 2023 by Inside the Mind Meditation
I've been using Pack Ship & Mail for around 35 years for everything and totally love everything about them. When you can't do it, they will find a way.While a mail box may cost a bit more than US postal service, Personalized Service is so much better than government!!! PS&M is like Cheers where everyone knows your name.Try to remember, when government loses your mail especially out of country, PS&M did not; but they will help you find it or collect. Sometimes, it's only a matter of time when other countries take over routes. Regardless, PS&M will hold your hand all the way through it.
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May 2023 by Karen M.
Walker and Justin took care of our many boxes of books and clothes, packing them securely, offering our pricing options and doing it all with kindness and professionalism. We were impressed by their expertise and patience. We give these staff members and their business our highest possible recommendation!
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April 2023 by Sheela H.
The best! I've been a happy customer for 21 years. All the people I have referred love them too!
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February 2023 by Kirsten Marie Eaton
These people couldn't help me but they did anyway. The next time I have something to ship I am coming here just to be in the presence of good people!
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January 2023 by Eddie The Dodge man
Been a customer since it opened. Customer service always great.
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January 2023 by L.E.M. Friedman
Nice Gentleman runs it . but UPS fees have gone up tremendously.What normally last year by weight would have cost me $16 to ship cost me $24 this year. I just don't trust USPS with Christmas or Birthday Presents any more. I have had stuff lost or stolen.
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October 2022 by Jamie Wrobel
Martin is a great guy. Willing to help. Kind and understanding. I've been a customer for 5+ years amd appreciate his discretion and professionalism.
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September 2022 by jj Wrobel
Martin is a great guy. Willing to help. Kind and understanding. I've been a customer for 5+ years amd appreciate his discretion and professionalism.
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May 2022 by Yeshe Parks
Great and kind service. Old school Santa Fe vibe.
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May 2022 by Jonah Dempcy
The best!! Super helpful mailing spot!
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July 2021 by John Bernstein
We mailed a box of margarita glasses and happened to be there when they arrived. What a great packing job. We’re new and very loyal customers now!
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December 2020 by Shri Kingsford
I have never had any problems with them. I have used them forYears.
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July 2020 by Douglas Denver
if Glen still has this shop then I can see why it's still doing so well. I can definitely say great people. support local business!