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April 2024 by Hmmmmm O.
Purchased and found even nicer similar items on Etsy for 1/4 the price so I was ripped off. Shop Etsy not the tourist trap stores that have overinflated prices then offer you a " special deal" that is still 4x as much in the store and have the same markings as the "artisans". . I feel so stupid. Should've listened to my gut.
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July 2023 by Audrey Caldwell
Great place to get traditional Indian jewelry. Fun and pretty!
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September 2019 by Tammy Ferrill
Love my new pearl and silver gift
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September 2019 by Beverly A.
Buyer beware! I We found earrings and a necklace that we loved at Nakai. I decided to wear the jewelry. Unfortunately, the post fell off the earring as I put it on. The salesperson said, "This happens sometimes, but we can fix it." I paused for a minute or two getting up my courage to say that I wasn't comfortable buying expensive brand new jewelry that was already falling apart. When I told the salesperson that I wasn't comfortable with buying the set. She replied, "Oh, but we don't do refunds." I was a bit startled. After waiting about thirty minutes, the owner arrived. He also refused to give us a refund. In contradiction to the salesperson, he said this never has happened before. He alternated between saying it never happens, accusing me of breaking the earring, and and saying "stuff happens." He said that he had "resolved it" by repairing the earring or offering me a different necklace (not my taste). I left the store without the items. As I left the owner was saying that he was going to reverse the charges, but I would charge me 5% for the purchase and 5% for return. This awful experience left us with no desire to shop anywhere else.
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August 2018 by Ellie Rivers Wendt
Have been pleased with my silver bracelet for some years and wear it often. It is understated in design which I am comfortable wearing everyday in casual wear. Thank you Nakai.
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November 2016 by Paula Brault
Prices are amazing especially considering the wonderful quality. Just wish there were open an extra evening hour.