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January 2024 by Abbot Place T.
I love the lagoon and Ohio in general. I wish i had been going in the past because I've rediscovered this area
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November 2023 by Glen N.
Nice stuff, even though I could only afford one sleeve on the RR shirt. Anyway, a lot of Yelpers have different opinions on the service. Yes, the eagerness to help feels a little stepping into a Hyundai car lot, but if you just let someone help you, they'll help you find sizes, help find things that match your taste, and give you some information about the items. Just say no to the scotch guarding and extended warranty.
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October 2023 by Harry Shaw
I have made a number of purchases at Malouf's over the years and love the quality service I have received. I would give you five stars!
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October 2023 by Cherie Humphreys
Staff was very helpful with great ideas...found my husband a great winter shirt:0)
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October 2023 by Ken Sanes
Beautiful shop. Wonderful service. Bought a weaving (Sept. 2019) that now hangs in our dining room. Looking forward to a return visit.
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October 2023 by Kay Sweeney
Malouf's always has an amazing selection of jewelry and art pieces in a wide price range. Service couldn't be better.
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October 2023 by Shelly Masters
Dizzying selection of jewelry; all high quality. I am always certain to visit Malouf's when in Santa Fe. I seek Jessi's assistance; she is expert at honing in on items I might have otherwise overlooked as well as providing suggestions after leaving the store.
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July 2023 by Marlis Bennett
A true treasure of a store. Scrumptious merchandise, delightful salespersons, and the location couldn't be more divine. I purchased a beautiful strand of Native American pearls that are authentic, documented and gorgeous! The price was reasonable and I felt pampered the entire time there. Thanks! I'll be back!
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June 2023 by Sarah Hartman
Beautiful fine jewelry and friendly staff. My mom found a piece of jewelry she had spent 14 years looking for, we were all excited. Staff were patient and helpful.
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June 2023 by Bo Hall
Many years ago, I purchased a ring in Santa Fe by Scott Diffrient. I absolutely love the ring and wear it daily.Recently, a local jeweler was cleaning the ring and noticed that the stone was cracked and went about trying to repair it. He indicated that it might crack further over time.I contacted Malouf on the Plaza a store in Santa Fe, New Mexico which specializes in jewelry, weavings, and fashion accessories. I explained the situation with the ring and wanted to see if something could be arranged to have the stone repaired or replaced.This is when I met an exceptional representative of the company- Adrianna. She indicated that she would reach out to the artist and see what options may exist. She assumed the responsibility of trying to have my ring repaired. She coordinated with the artist and provided timely communications to me. Fortunately, she was able to coordinate the repair of my cherished ring.In my experience, it is a rare individual who volunteers to resolve a problem that occurred many years ago. Many individuals would simply brush-off the problem not wanting to be bothered and would just move on. Not Adrianna, she is indeed such a rare individual.By her actions and initiative, she demonstrated her solid committed to providing quality customer service. Seldom have I found a representative of any retail store who displays the attributes and exceptional follow-through that she has provided to me. She greatly surpassed my expectations.My many thanks to Adrianna, Scott Diffrient, and Malouf on the Plaza for overseeing the repair of my ring. I am very grateful for the quality service they provide.
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May 2023 by Sean F
I am sad to say that dealing with this company was a bit of a nightmare.I had been looking online for a set of Emila Castillo salt and pepper bowls and was delighted to find that Malouf on the Plaza had the exact ones I was looking for. I bought them online, paid for them immediately and eagerly awaited the shipment to arrive.Disappointingly, Maoulf on the Plaza did not take the time to properly wrap the delicate sculptures and one of them arrived broken.I notified them immediately that it had arrived broken, and was hoping for a replacement. Unfortunately, they did not have a replacement and were unable to get one.The return process was not at all simple, starting with the fact that they use a shipper that does not have a location in our town. The closest one was 20 miles away.I sent the package, confirmed that they received it, and awaited my refund.Days, then weeks, then months passed and the refund never appeared. I communicated multiple times with Adrianna and each time was given a different excuse as to why the refund had not been processed.Nearly three months later, I was out of patience and told them that I would be filing a dispute with my credit card company if I did not receive an immediate credit.The excuses continued. The "accountant" was out of town. (Really? For nearly three months?) Adrianna also then tried to tell me that Malouf on the Plaza does not give refunds "which is part of our policy located on our website." (Really? Malouf on the Plaza doesn't give refunds for items THEY damaged and THEY were unable to replace?!?!)Now they claim I will see the refund in 3-5 business days. Hopefully this time they will actually fulfill their promise. We'll see . . . .
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December 2022 by Marissa B. P. Adams
We bought two beautiful rugs from Redmond. We absolutely adore them. He also very kindly coordinated with us to get pads for our rugs. Next time we visit Santa Fe we hope to stop by again :)
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October 2022 by Joy Mayo
Maloufs is a very good jewelry store with quality merchandise and a friendly staff. I found a beautiful ring I loved and they were kind enough to call the artist and get a gorgeous matching pendant sent quickly to the store while we were still in Santa Fe. I highly recommend Malouf’s!
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October 2022 by Jim Nabholz
Fantastic store, right on the plaza. Wide selection of jewelry, including local artists and Native American works. We bought a “Navaho Bead” necklace, it looks great on my wife! Many varieties of turquoise, all beautiful. High quality! The staff is great as well. We’ll definitely be back!
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October 2022 by Megan Velardo
WOW - what an amazing store! They have everything and unexpected surprise around every corner! Jessi and Jack in the jewelry department were so fun to shop with, tons of product knowledge and very helpful. I visited during the Wine & Chile Festival and was thrilled to have stopped in. They have anything from stunning Kwiat Diamonds to one of a kinds from Scott Diffrient. The owners were welcoming and friendly as well, what a great shop on the Plaza! I will definitely shop here again!