Hotel St. Francis offers a historic and charming experience in the heart of Santa Fe’s vibrant district. Guests appreciate its beautiful lobby, staircase, and the authentic, old-fashioned decor that reflects the city's rich history. The location is excellent, with nearby attractions, shopping, and dining options like Cafe Pasqual right across the street. Valet parking is available, which is convenient given the difficulty of finding public parking nearby. The hotel features an onsite Gruet wine tasting room, renowned for its world-class wines grown in New Mexico, and the popular Secreto bar, which provides a welcoming atmosphere and good drinks. The staff is often praised for their kindness and helpfulness, with several reviews highlighting staff members who go out of their way to assist guests and create a friendly environment. The concierge service is available for guest needs, enhancing the overall experience. However, there are some issues reported by guests. Some rooms have experienced problems like musty odors and high temperatures, with air conditioning that was often ineffective or not fixed promptly. The ventilation system in certain rooms was found to be dirty and a health concern. Noise from nearby restaurants and bars can disturb light sleepers, especially if staying in rooms facing the street. Guests also noted that maintenance requests, such as for fans, can take a long time to be fulfilled, leading to uncomfortable nights. Despite these concerns, many guests feel the hotel’s unique character, location, and friendly staff make it a worthwhile stay, especially for those seeking an authentic Santa Fe experience.
There was an overpowering musty odor in our room. They did attempt to take care of it, but it only masked it for a while. We had to buy some some deodorizer of our own to keep spraying. They also attempted to overcharge us by $90 vs. our third party booking total. They did make that right
May 2025
Beautiful hotel and amazing location. Martin was so helpful in getting me the perfect room during my stay. Their lobby bar Secreto was the perfect spot to have a drink. I’ll be back next time I’m in Santa Fe
May 2025
A really lovely hotel with beautiful rooms. The location was great and our interactions with staff were always very helpful and kind and personable.
