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February 2024 by Althea Reustle
Best tinctures especially Mouth Tonic. Nice selection of small gifts
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December 2023 by Hannah Alisha Scholl
Lynn was extremely knowledgeable and asked all the right questions! They have a wide variety of herbs, capsules and much more. I highly recommend coming here!
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September 2023 by DeeJay L
Just the best people and the best medicine I’ve been with them for over 20 years and they just get better and better every year! Hens is better than and medical medication … they really are genuine people as well thank you all again for the reimbursement I’m so truly grateful ❤️
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September 2023 by Sharon Mikolanis
This store has a great selection of things to buy but the store staff was so rude and offensive that my wife decided to leave without making her purchase. She didn’t need the attitude from the staff and we will buy the essential oils from an online vendor. I watched this happen and would advise people to shop elsewhere.
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April 2023 by Stephanie Slone
I cannot say enough good things about this establishment. The wonderful people employed here are knowledgeable and compassionate. The prices are fair. I support natural medicine at every illness rendezvous. This is the place to guide you.
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April 2023 by Melissa Vazquez
I went in today 4-17-2023.. this is my first time coming in.. I wasn't a 100% sure of the product the lady that was working today was very nice very professional answered all my questions.... Good customer service thank you so much I will definitely be returning... I am one happy customer ?
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January 2023 by Claire Lepper
Love the herbal Mouth Tonic with Goldenseal. Kept my gums squeaky clean til I could have my dentist get in to clean under my gums. Alsovisited the store when I was in Santa Fe years back. Love them ??☕
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November 2022 by The hospice channel Sandy Gonzales
I went to Herbs Etc. to get some OSHA root for a dry throat. The clerk was knowledgeable and told me how to prepare the tea. I enjoyed the many benefits of the tea and I will return to the store. It will be my go to place for herbal teas.
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May 2022 by pinkprincess 6.
one of ur ugly workers hit on my girl that was extremely unprofessional and speaks a lot about who you are as a company, shame on you
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July 2021 by Patrick Vance
My family has a history of cysts and lumps that unfortunately got passed right on to me. They can be very painful. I used the concentrated oregano oil that they have here to drink and also applied it directly onto the affected area. In 1 day of use the cyst that normally would have had to be removed was completely shrunken down and scabbed over. In two days it was pretty much no longer visible and completely gone. They seem to have the real deal stuff here and it IS EFFECTIVE! I'll be back for sure. I'm pretty amazed! Thank you for the kind service and time spent walking me around too! I appreciate the advice! :)
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May 2021 by Bobbi Jay
My husband and I were visiting from Virginia on our honeymoon. We were feeling poorly from the increased elevation and a very nice gal at a consignment shop suggested we use Chlor-oxygen, which could be found at an herb store. We came here strictly for that reason but took a few minutes to look around because it seemed interesting. There were two women working and neither acknowledged us or asked if we needed help. When we found what we were looking for, one of the women (older than us, dark hair) jumped out in front of us to help a customer find something and wouldn’t move, even though there was plenty of room. We finally just reached past here because the energy in this place is very negative and we needed to leave. We proceeded to check out with the younger blonde woman at the counter. This was our first taste of “Santa Fe customer service.” We sat our product on the counter and the cashier just stared at us. We browsed around the counter because it was very awkward and she still didn’t move or say a word. Finally, she rang us up silently, and instead of telling me I needed to press a button on the pin pad to complete the transaction, she just glared until I figured out what she wanted. We got what we needed (highly recommend chlorophyll if you’re a flat lander coming to this altitude!) but the staff was awful. I work in retail and I would’ve fired the girl at the counter for treating customers like that.TL;DR: the products and selection are good, but if you can get them elsewhere, I strongly recommend doing so. The staff doesn’t seemInterested in people that look different from them.
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March 2021 by Chien Vert
Horrible older woman. Probably the wife, girlfriend of the owner. Horrible bedside manners. She is arguing every time she can ! Be awareGo to la Montanita Co-op or Farmica instead, no arguments there.
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March 2021 by Shannon Gallegos
I visited Herbs Etc. in search of a good probiotic and enzymes to help with some food intolerances that I have recently developed. The woman that helped me was very nice! She recommended a probiotic that is made locally and an enzyme that was out of stock. She took my info and set aside a bottle for me! Everyone that I have interacted with has been very sweet and helpful! I would definitely recommend you check them out!
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January 2021 by Javier Archuleta
Traveled 3 hours in search of Osha Root as it is past harvest season for Osha. Found it at this store, as they had about what looked like a 5 gallon container packed to the gills with osha root in single packages of about 1.5-2oz each plus a larger container full. Looked like good product. I attempted to purchase about 5 oz total or 3 small individual packages. Was told they have a limit of 2 per customer. Funny to see a company try to control something that is free to harvest in our beautiful mountains. Again I could understand if I was trying to buy all or half their stocked product but wasn’t even a dent. Found it down the road at Yerberia for a little more money but didn’t seem as good of quality as Herb Etc.
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October 2020 by Maria E.
Customer service: 2 ladies at counter were very accommodating which is why I give it a 2. The other lady was a SNOB and had a very RUDE attitude. Brings the whole experience down unfortunately. This woman does not belong in retail or customer service. I was only visiting the city and stopped by the store on a whim. Needless to say I won't return and won't recommend. To the store manager -- hire staff with genuine customer service skills.
