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June 2023 by Liz Hagerty
Wish they would put their addresses for their Warehouses
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April 2023 by R “Onlyinthe505bby” M
Every time I've gotten a delivery from fed ex it's been broken,left at the wrong house,or just thrown on the ground and destroyed. It would be nice to receive something from them without an Issue but as of yet it hasn't happened.
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March 2023 by Dawn Jacobson
They held a bike box for 2 days shipped from.hawaii.. and said it was damaged (they never contacted me) and they shipped it to my account.. IN FLORIDA.. it had a 3 inch hole it a 5 ft box.... it is a ridiculous experience. And they're are not helpful
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January 2023 by Ray Sauce
Worst place ever to receive packages and get them delivered to I’m never ever using FedEx in my life with this no good customer service.closed on Jan 2 saying it’s new years so their closed all dumb
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December 2022 by Tom Kovach
They did not deliver for 2 weeks and used dummy delay excuses to cover up that they lost a driver. How about just being honest?
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December 2022 by Steve Johnson
Some of the worst delivery I've seen.
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August 2022 by Henry H
The driver that delivers my packages is always happy and very friendly. All my packages that I ordered through FedEx Ground are always on time and never damaged. Have had the same driver since the pandemic started. People in the office that answer the phone are very friendly and always have the answers to my problems with my packages. At this point I've only had one package late but they were able to find it and expedited to my house. Thank you FedEx for doing such a great job.
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April 2022 by Mesha
Terrible service. Delivery driver lied about a Delivery attempt. No one came to the door because someone was at home. Terrible in NY Terrible in NM. All the same.
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March 2022 by Carrie
There is ALWAYS a delivery exception on the weekends, and packages that are "out for delivery" during the weekdays almost always arrive the following day. The typical delivery exception states that FedEx "Attempted Delivery; Business Closed." However, my home is not a "business" and is not inaccessible in any way. There are no gates or obstructions to get to my home, which is approximately 3 miles from the distribution facility.These exceptions are blatant lies. I have cameras that monitor my front door and driveway which extend to the road where the FedEx vehicle would pull in to make a delivery. Every time there is a delivery exception, I check my cameras according to the time of the "attempted delivery" - no FedEx truck pulls into the driveway, and no delivery attempt is made.After three years of this nonsense, I am going to stop ordering from any companies using FedEx shipping. This is no longer an inconvenience, but has now begun affecting my small business.
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March 2022 by Ralph Bartlett
Good enough for picking up and shipping packages.
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August 2021 by Trish
The manager handle my complaint about some erroneous deliveries well.
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July 2021 by Marcos Gallegos
Got help right away and people were very friendly.
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April 2021 by Joseph Baros
Great service and curb side pick up
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January 2021 by Kirsten Sciandra
Honestly the worst shipping experience I have had. As a diligent consumer, I track my packages so I can plan accordingly and ensure I am home or will be able to get it that day, but FedEx tracking is worthless. They state a day it will arrive, show it out for delivery and then it never shows up that day. This time around, a driver put in a delivery attempt while I was home. This package specifically was put on a truck 4 times before being delivered. When you are able to speak with someone, they just tell you it will be there tomorrow with no reason to the delay. When asked for a manager call back I never received a call. Expect your package three to four days later than they say. I have been realistic with a short delay of a day or so due to holidays and Covid but the service and experience makes me dread anything coming from this company. The latest reason I have heard is lack of man power but the holidays are no surprise and should have been accounted for. Really hope for improvement although there is no way to provide them with any feedback.
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January 2021 by Jeniffer Hunter
I work for FedEx. Had sent my son a Christmas present. It did have wrong apt number which the process is to note address is wrong and return it to station where it can be researched but someone changed the address to a non existing address and marked it as delivered. If I have to guess there’s a FedEx ground person very happy with my sons gift. Very upset.
