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March 2024 by Yinka Adeniji
I've used this location for business and personal shipments for years. Everyone here goes above and beyond to help out. Appreciate ya'll!
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January 2024 by Rye Richards
I can see I'm definitely not alone in my anger with this company. I've been waiting two weeks and every day they say it's "out for delivery" and then you call the only number they have which is just a robot saying it's "on the way". You have to just keep saying "representative" until they put you on with a real person. Turns out they just didn't want to deliver down my driveway because of a little snow. (mind you, my family and I and all our friends use the driveway regularly with little two wheel drive cars) So they didn't inform me why, and it took waiting on hold with one of their agents to finally have them tell me it was because they were scared of my driveway. There was no way of knowing. I would go out every day thinking it might be there. The agent yesterday said it would be here the next day, at a Fed Ex holding location and when I called them today a different agent informed me that nothing had changed and they were still holding it down in Santa Fe!!!! Just WOW!!! The left doesn't even know what the right is doing. It looks like the nightmare dystopian future world has arrived.
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January 2024 by patricia alexandre
Amazing customer service and the price was good.
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December 2023 by Simon David
FedEx repeatedly fails to deliver packages to our Taos address.Although we live and work at home and are on site 24 hours a day, the delivery driver repeatedly ignores our instructions to come through the gate to our house, instead departing without any good faith effort to deliver.We have left notes on the gate, instructions on the delivery app, feedback to customers service, and nonetheless Christmas presents don’t arrive, business packages are returned, etc, etc. The FedEX delivery is appalling.
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December 2023 by M
I have been waiting on a package that was supposed to be delivered to me on the 7th of December and it's already the 17th and it's only an hour an half away from me I don't understand how it takes that long to deliver a package and they have no expected delivery date. And when I ask if I can just pick up the damn package in Santa fe my self they tell me it's no guarantee that it will be there.
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December 2023 by Vitaliy Gyrya
FedEx has long had a problem with delivery to Los Alamos they refuse to fix.Packages often require signature. FedEx does not provide any reasonable delivery window nor reasonable alternatives. Waiting whole day is not reasonable. In person pick up in Santa Fe is not reasonable either, as it is 1.5 hour round trip drive.They need to get a local pickup location. They can easily do it. If only they had good will. They just don't care about quality of their service.
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October 2023 by John Roper
For two days, I have missed a delivery requiring a signature because the driver evidently doesn’t know the difference between a garage door and a front door. Does he think I live in my garage? Is he too lazy to walk the few extra steps to the front door to let me know he is there and to get a signature? Incredibly frustrating!
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October 2023 by T J RICHARDSON
Wipe away the pasty white veneer of legitimacy and what do you have? A couple of crooked gangstas who don’t pay their drivers. Props to you, thug Jefe and thug Norman, the state workforce division has your number.
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October 2023 by Benjamin Covarrubias
Got everything done that I needed to in a timely manner. I will definitely use this location again.
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October 2023 by Judy Paiz
The best experience I had with shipping. Professional service.
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August 2023 by Buggy Eyes
The drivers are the laziest pos’ of all time. They never deliver to my door, the package is usually somewhere on a nearby sidewalk. I don’t feel bad for them getting bad wages anymore, since they can’t do the bare minimum to deliver a package.
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July 2023 by Marilyn K.
FED EX WAREHOUSES ARE THE WORST. DELAYS, DELAYS always a delay of some kind is totally unacceptable. If you have the opportunity to use someone else please do it. You will save yourself a lot of trouble. Our UPS driver is the best, I have never had a problem. I can't wait for the UPS strike to be over.ADDED: Fed Ex is Fed Ex and you don't have very good reviews for your customer service either. so FED EX IS FED EX
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May 2023 by Barbara Hernandez
Live in Espanola and the drivers don’t know what they are doing. They couldn’t find my address and it took 4 days to deliver the pkg. They delivered the pkg twice and both times it was delivered to the wrong address. Thanks to a neighbor our pkg was found. Won’t want FedEx to deliver ever deliver any of my pkgs again.
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May 2023 by Josh Spartan
Friendly, fast service. I never have had to wait more than two minutes in line. Highly recommended.
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April 2023 by Brian Hoskie
Ok… I had a package come all the way across the U.S w no problem until it landed here in Santa Fe…. Package was supposed to be delivered two days ago, I tried getting ahold of customer service and ended up speaking w some one w little English…. Problem is still not resolved! Nobody likes to work no more. Pony express!!
