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February 2024 by Camala Washabaugh
Fast and friendly
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February 2024 by Jmanuel Chavira
Nadia's favorite place.
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October 2023 by Tk Luckett
Second time at this store and second time not even acknowledged by the staff who were otherwise occupied. I was literally the only customer there at the time and had no acknowledgment until I walked around the corner and literally stared at the employee until they said they would “be right there”. Fast forward several minutes, and the actual dropping off of a package with a pre-printed label took a fraction of the time compared standing there waiting with no one else in line. They should really start prioritizing customers and customer service.
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July 2023 by Paul Keyes
Service was quick and professional. Lady was very friendly and helpful.
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June 2023 by Zalt Ann Pepper P.
Wow what's incredibly rude customer service by the person at the front desk I will never ship anything out of this location ever even it were cheeper I'd rather drive to a more expensive further location. The only plus was I called the manager on the rude custom and she was very nice.
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May 2023 by Sarah Slobodnik
They are always helpful and have great service. I recomend this location.
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May 2023 by Chase H.
Guy working the counter was very rude to me and unprofessional. Told me I couldn't ship my box for some reason; then after I told him I had a label already sent to me he changed his answer if I could ship it. He made a snark comment about how I must've just gotten off work because of how late it was since it was close to closing. Yes it was true I had just gotten out of work. Big shock. When I walked out because of his attitude he followed me outside and continued to yell at me. Can't post 0 stars so it's a low 1
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April 2023 by Richard Bentley
I had the most FABULOUS 5-star experience today thanks to EDDIE, who was knowledgeable, friendly and efficient. THANK YOU, Eddie!
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February 2023 by camela trujillo
A small project, $50 on my credit card later I know I will never step foot in this location again. Thanks to the male employee who was rude, condescending and lastly completely unhelpful. In all fairness a very professional female employee was extremely helpful to another customer. I asked if she was the manager, unfortunately she wasn’t. The new location is small and cramped as well. I know UPS will be happy to do a little project like mine, I suggest going elsewhere!
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October 2022 by Ian McWhorter
Tried to send a bday present out of state. During transaction the addresses got reversed and I ended up with package instead of my son.No empathy from Eddie the store manager. Very coldly defaulted to:"Well did you confirm the info?"Even after employee admitted they switched the addresses. (they were kind and apologetic so I will not be naming them)No attempt was made to make amends and get presents in time for bday. Very disappointing.
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September 2022 by Liz G
Super friendly and professional! I was one of those pain in the butt people who had 3 large truck tires sent to the store, in the name of free shipping ? the guy was super nice and helpful and told me where to pull around to in the back to load them up! Great experience!
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August 2022 by Maria C.
The Fedex store at 3777 Cerrillos Rd is amazing. The manager and employees went above and beyond to help me, and really went the extra mile to make sure I got what I wanted. They helped me with a complicated printing project. It looked great! They were friendly, patient and efficient. I highly recommend this location.
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July 2022 by Warren Keating
Terrible customer service. I have dropped off FedEx packages here for years, but counterperson is irate and difficult; makes me question this location’s ability to securely transport my package, so I will no longer be using it,
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July 2022 by Warren K.
Horrible customer service. Counter person has terrible attitude; should not be allowed around customers. Your package is not secure here.
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July 2022 by Josh Nelson
Thanks Bryce for helping track down a receipt that I didn't get when I was in the store! You're awesome!
