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December 2023 by Jasmine Romero
Great Customer Service from both Store manager Gabriel and Assistant Samantha. Made the process very easy and they were both super helpful and friendly!!! Highly recommend!!
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November 2023 by Virginia Smith
Chris and Gabriel were super helpful and efficient, from the selection of storage unit to orienting me to the storage complex. The facility itself is impeccably maintained, and I appreciate the management actively keeping an eye on what’s going on, on-site.
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November 2023 by Carol Chen-Scarabelli
Toni, Joshua, and Gabriel were very helpful. Facility is clean, well-lit, secure, well-located, and even elevators smell fresh. Joshua and Gabriel facilitated move-in day by helping to coordinate rental of an additional storage unit and took the time to give a tour and use of facility.
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November 2023 by Bobby Jenks
I had a great experience.with Toni at the Vegas Verde location! She is a very pleasant and patient person who showed me the facility and explained my options thoroughly in getting a storage space.
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October 2023 by Elizabeth Jordan
Online registration was very straight forward; the email communications were helpful and thorough; and when I arrived at the facility for the first time, Gabriel was most helpful and friendly in getting me familiarized.
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September 2023 by Angelica Romero
Excellent customer service! Store manager was extremely welcoming! I had to change storage unit sizes which the manager made the process super easy! The storage units and building is very clean. The elevators smell fresh and clean. I would definitely recommend this place!
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September 2023 by Alien Art School
Gabriel was the gentleman who helped me and my wife. We needed a unit fast for our expanding family. Gabriel was very polite and incredibly helpful. Got us take care of with no issues. Would recommend him if you’re looking for “extra space”.
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August 2023 by Marcie Casares
GABRIEL was AMAZING. He helped me with moving my belongings as well as my father's to his storage facility. He was patient, kind, Informative, and made this process extremely easy!!! ?
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July 2023 by Kaylene Coriz
Thank you for all your help Gabriel at the Santa Fe location! So very helpful. I didn’t know the ins and outs of renting a storage for the first time and he helped me out from start to finish! I appreciate all you’ve done for me to get me started. Thank you so much. Customer service was top notch!! I am going to recommend this storage place to family and friends. This location is also very clean and welcoming :)
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July 2023 by martha madrid
Had an amazing experience with Gabriel, he was very friendly and helpful answered all of our questions and the facility was spotless. He made sure our unit met our needs he went above and beyond.
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July 2023 by Annie Benzon
In less than an hour I had a new climate controlled storage unit ready for move in. The facility is very clean, well marked, and secure with codes and special in the door round locks. The staff were present and knowledgeable and helped get me set up with paperwork and billing.I initiated my inquiry by phone, and got excellent information and service. It was easy to sign the forms on my phone. Carts, great location, clean , safe.
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July 2023 by Stephanie Archuleta
They are a great storage company!
I highly recommend them
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July 2023 by Kimberle Doak
As far as storage places go this place is clean and secure. I appreciated the fact, that Management was clear and upfront that the promotional rate is only valid for a limited period, and cannot be extended to long term renters, unless you pre-pay. And although, I think that the lack of clarity within the advertising is misleading, I valued his honesty. It was, in fact, the reason I chose this establishment. This place seems like a good fit for short term renters, if you sign up with a good promotional rate.
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July 2023 by leigh hudacek
Extra Space Storage makes moving into storage easy in every way. From Customer Service, particularly the manager at my facility on Vegas Verde, Gabriel Rodriguez (he is incredibly knowledgeable and helpful), to the trolleys, elevators, cleanliness and safety features, it takes the sting out of having to move and store one's belongings. I would highly recommend Extra Space Storage!
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July 2023 by Amb3r C7oyle
I've never rented a unit here before but I'd definitely recommend this place simply based on my experience working with Gabriel. Last year, my uncle passed away suddenly and trying to get access to the unit he was renting seemed nearly impossible. However, with Gabriel's assistance (and the company's legal department) our family was able to gain access to the unit and it's belongings. As you can imagine, this wasn't a quick process, especially being out of state, but Gabriel kept in touch and provided updates during the entire 4 month period. Words can not express the gratitude our family has to be able to keep all the sentimental items found in my uncle's unit. So again, thank you so much for everything Gabriel! You are by far one of the nicest and most helpful people I have ever met and Extra Space Storage is lucky to have you as an employee.
