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March 2024 by Lauren Rose
I want to share my recent experience with our Eldorado Pet and Wild Bird store:My 15 YO dog Barkley had stopped eating, after a brief gut infection. I want to thank Cheryl for her kind expertise and sound advice. She recommended new and wonderful products for him to try. He heartily ate everything last night and this morning. I fed him kibble, tripe and Zignature food, which was a big departure from his prior dog food. I am forever grateful!
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November 2023 by Marilyn Carter
Thank you Eldorado Country Pet and Wild Bird for providing the absolute best in food and supplies for our furry and flying friends. I have been a customer for many years and am so happy to haveour cat Cody on Wellness, Origen and Fussy Cat. He loves them all.And, thank you Cheryl for all that you do.???⬛
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May 2023 by Bonnie M.
We're so fortunate in Eldorado to have such a lovely pet store. In a day and age where small business are quickly becoming a thing of the past, it feels nice to still have a little local pet store that sells high quality treats, toys and food. I love stopping in to purchase bones for my current doggie, and I was a customer throughout the life of my previous soul dog. Also, as someone with an elderly and severely immune compromised mother, I really appreciate that the store owner and the employees have taken covid seriously and have continued to require masking. So frequently, I feel like no one else cares for people like my mom. It's wonderful that Eldorado Country Pet does. Thank you!
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March 2023 by Joanne Teasdale
This is a wonderful store which offers a wide variety of products. The owner is helpful and cares about the needs of our pets. I find that their mask requirements shows how caring they are, a lot of residents in Eldorado are elderly and, possibly dealing with chronic illnesses.
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March 2023 by James Collins
Very knowledgable and well stocked with all your pets needs.
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January 2023 by Amy B.
Great store. All the employees are very helpful. Love doing business with small, independent and local business. They always have what I need or are eager to order it for me.
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December 2022 by Steven Atwell
Quality merchandise has gone downhill since this store was acquired by the previous owner.The checkout person who I think was the owner was very rude to my wife and did not know her products at all
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December 2022 by R B
I’m thrilled they are in Eldorado and they have all the best products for my dogs and birds
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October 2022 by Valentine Vargas
Hi bought a hummingbird feeder, but when I ask the clerk or the owner, she gave me a box that was not completed, she seems to have done it on purpose. I didn't go back and complain because, I was afraid of her response. And more issues would begin.
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September 2022 by Sophie Dant
The new store owner is unbelievably RUDE. Each time I purchased a large amount of cat food monthly and had to deal with her ,she was rude, unfriendly and obnoxious . She kept asking for our support and regardless of how badly I was treated by her, I kept buying from her store instead of ordering on line. Her employees are all very helpful , polite and nice but She is THE WORSE and should NOT own a Retail store. We all terribly miss the previous owner who was SO wonderful. I will now purchase on line , much cheaper with nicer service and make sure a lot of pet owners in Eldo do the same.
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September 2022 by Linda N.
The new owners have also brought new part time staff. The cheerful, friendly and knowledgeable women who worked for a number of years are absent. The new owner is intent on sales and less intent on creating a welcoming experience.
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July 2022 by Skye Goodrich
Shocked to see now requiring masks. I ask them why and they rudely said “you know why” and I’m like no I don’t know what you are talking about. And I’ve shopped there for 15 years. Losing this customer. I still don’t know why this is being required. And such rudeness I’ve never seen.
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June 2022 by Skye G.
Disappointed now requiring masks. When ask why a mask is needed to shop there they would not answer. Still don't know why. But have lost a customer until return to not requiring a mask.
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April 2022 by Andrew Rodney
Amazing selection, great prices, super nice people running the store. One of the best, if not the best pet stores in Santa Fe, and in Eldorado; WOW!
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January 2022 by David S.
I love(d) going to this shop for my dog food, accesories, treats, etc. Very friendly, and they have great products. I always prefer to buy locally, but the shop has become too expensive. I was purchasing Fromm Gold Large Puppy 33lb bags, but the last 2x I purchased there, it was at least a 10% increase each time - and within 2 months, from $58 to $73. Far too much. It's a bummer, but when I can purchase the same product for $60 shipped (20% less), I simply can't justify patronizing the shop with something I need to purchase every month or so. If you don't mind paying a premium, it's a great place to go!
