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September 2023 by NM Henley
Best mechanic around. Don't come here bc I want them all to myself. Seriously, Dave, Sharon and the crew are amazing and even been told that by other places.
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September 2023 by Chris Duy
Have gotten many years of great service. Competent, reliable and friendly.Service: General repairs & maintenance
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August 2023 by Howard S.
While new in the area, if I dreamed up finding a comfortable, honest, experienced, thorough, and personable local auto service and repair shop, this would be it. Dave, Sharon, and crew are the real deal - their very booked calendar says it all. A+A+A+A+A+
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July 2023 by Elyse B.
Friendly and professional service. My car detail made my 10 year old car look brand new.
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July 2023 by Leopoldo T.
Fast, friendly, reasonable. Great both for emergencies and sheduled maintenance. Knowledgeable about every kind of car.
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July 2023 by Jacob Ploof
Just recently got a new vehicle and brought it here for them to take a look at it. They did a great job and were very friendly! Would definitely recommend for anyone in the Santa Fe area.Service: General repairs & maintenance
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July 2023 by Landen Kessler
Had great experience and can easily make quick repair.
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March 2023 by Al Berardi
SImply put, this outfit is the best auto repair service I've used. Patient, affordable and quality work and service.Service: General repairs & maintenance
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January 2023 by Jim Larkin
I had a simple urgent need — a large rivet pierced my wife’s rear tire. They were busy, but addressed it immediately. Unfortunately the hole was too big to repair, but they mounted the spare tire at no charge. I’m impressed with my first brief interaction there.
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December 2022 by Daniel Quat
Loving care for my vehicle is the best I can say about Dave and Sharon. Honest (a rare quality in an auto repair service), and taking the time, at reasonable fees, to fully analyze my cars symptoms and solving them! Kudos and appreciation for your excellent service and attitude…
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July 2022 by Chipper 77
I’m sad to write this review, but my Eldorado neighbors should be aware of the experience I had here. Dave was quite friendly and seemed easygoing about the rear brake job (BOTH wheels) I’d asked him to do, and which he promised to do. I even waited for Dave to come back from his travels to work on my vehicle (22’ van).Dave called me to say “it’s all done & ready to be picked up.” On my way inside to pay my bill, by chance, I just happened to peek inside my vehicle to grab something. What I found on the passenger side floor was a set of brand new pads & parts for one wheel, still in the box. Inside the shop, I was casually handed a complete bill for the original TWO-wheel brake job. When I asked about the new pads still in my vehicle, the kind lady at the front desk hadn’t a clue about it. So she asked Dave.**And this is where things get inexplicably bizarre: Dave loses his temper, and tells me “I don’t wanna do the other wheel! I’m not doin’ it! The first one was too hard, it’s hot outside, it rained….I’m not doin it! I don’t wanna see that van here ever again.” (As if I’d done something wrong?!?)Having discovered his incomplete work, ONLY THEN does Dave instruct his assistant to discount the labor portion of my bill (but not the parts he marked up many times over). I was shocked by the sudden, bizarre change in personality. His assistant apologized to me several times, and also let me know that Dave had errantly cut my brake pad wear sensor. As such, I had a dash warning light on for two weeks before I could purchase and install a new one myself (after watching a YouTube video). What’s further alarming is that the lug bolts Dave had replaced were barely more than finger-tightened (despite having previously let him know the correct torque value for my wheels’ lug bolts).I still need to find someone else to finish the job that Dave flat out refused to finish.I really, REALLY wanted to have a local, trustworthy mechanic here in Eldorado. But my family will most definitely not be returning here with any of our vehicles, for obvious trust and safety reasons. I recommend folks seek another mechanic.
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June 2022 by Mark Z.
I'm sad to write this review, but my Eldorado neighbors should be aware of the experience I had here. Dave was quite friendly and seemed easygoing about the rear brake job (BOTH wheels) I'd asked him to do, and which he promised to do. I even waited for Dave to come back from his travels to work on my vehicle (22' van). Dave called me to say "it's all done & ready to be picked up." On my way inside to pay my bill, by chance, I just happened to peek inside my vehicle to grab something. What I found on the passenger side floor was a set of brand new pads & parts for one wheel, still in the box. Inside the shop, I was casually handed a complete bill for the original TWO-wheel brake job. When I asked about the new pads still in my vehicle, the kind lady at the front desk hadn't a clue about it. So she asked Dave. **And this is where things get inexplicably bizarre: Dave loses his temper, and tells me "I don't wanna do the other wheel! I'm not doin' it! The first one was too hard, it's hot outside, it rained....I'm not doin it! I don't wanna see that van here ever again." (As if I'd done something wrong?!?) Having discovered his incomplete work, ONLY THEN does Dave instruct his assistant to discount the labor portion of my bill (but not the parts he marked up many times over). I was shocked by the sudden, bizarre change in personality. His assistant apologized to me several times, and also let me know that Dave had errantly cut my brake pad wear sensor. As such, I had a dash warning light on for two weeks before I could purchase and install a new one myself (after watching a YouTube video). What's further alarming is that the lug bolts Dave had replaced were barely more than finger-tightened (despite having previously let him know the correct torque value for my wheels' lug bolts). I still need to find someone else to finish the job that Dave flat out refused to finish. I really, REALLY wanted to have a local, trustworthy mechanic here in Eldorado. But my family will most definitely not be returning here with any of our vehicles, for obvious trust and safety reasons. I recommend folks seek another mechanic.
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April 2022 by E R
Hands down the best, most trustworthy and honorable auto repair shop in New Mexico. Good people, reliable work, extremely fair rates. 15+-year client and will not take my vehicle anywhere else.
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December 2021 by Lars Hansen
Best garage in Eldorado! Haha. No really, we love this garage. They have been our Primary Car Physician for 20 years. Only mechanic we have every truly trusted. Prices are very reasonable. Only problem is that they are very busy. This review will not help ?
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September 2021 by Heidi J.
I am so thankful we found this mechanic! This is truly a mechanic shop that you can trust - price wise and getting the work done. Dave was very communicative throughout the repair process. He also put in the extra effort to find the best prices for the replacement parts my car needed. I am a happy driver! Thank you Eldorado Automotive :)
