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December 2023 by Keith A
I met with Will to go over my damage and come up with a plan. He was friendly. He checked to see if I was alright from the accident. He helped me decide what to do. And then he got a tool and spent a few minutes polishing out some fine scratches from the collision. I was very pleased and impressed! Highly recommend going to Caliber!
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November 2023 by David Maestas
This is THE WORST AUTO REPAIR SHOP EVER!! WHAT A NUGHTMAREParts came in waaayy late, the rushed to finalize a couple of "snap-in and snap-on" parts, which fell off my vehicle as soon as i drove away!!!Then they also forgot to place the plastic fasteners inside my wheel well causing those to flap in the wind...Then to top it off, they broke my door lock sensor and window switch on the door they repaired.DONT TAKE YOUR VEHICLES HERE FOR REPAIRS!!!
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November 2023 by Fred M.
This is THE WORST AUTO REPAIR SHOP EVER!! WHAT A NIGHTMARE Parts came in waaayy late, the rushed to finalize a couple of "snap-in and snap-on" parts, which fell off my vehicle as soon as i drove away!!! Then they also forgot to place the plastic fasteners inside my wheel well causing those to flap in the wind... Then to top it off, they broke my door lock sensor and window switch on the door they repaired. DONT TAKE YOUR VEHICLES HERE FOR REPAIRS!!!
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November 2023 by Vanessa Chavez
I would def recommend Caliber Collision. Brooke was really helpful. They got my repairs on my Tahoe done quickly & it looks great.Services: Painting
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October 2023 by Billie Jo Mitchell
I had to change my review. We had another incident and never got a call back. We went in and they said they never got the call or email. They pulled it up and found them. We were told due to COVID it would take a while to get parts. After them having it for several months, we were told to pick it up and when the last part came in they would call us. We were stupid and gave them the check from our insurance but never heard from them. After COVID issues were lifted we called them to find out about the part. We were told they have no record of it. It's been marked as completed. Poor communication and record keeping. Was satisfied with the work that was done. Below was my precious review. Not sure what happened My brand new vehicle was backed into and Caliber Collision did a fantastic job in repairing it so it looks new again. They kept us posted every step of the way
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September 2023 by Melanie Carter
Great work! They did an awesome job on the repairs on my vehicle. Thomas & Oliver are very friendly and made sure I was updated through the whole repair process. Thank you Caliber Santa Fe
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September 2023 by Hugo Lopez
Everyone was super friendly and helpful. From the front desk to the technician walking back and forth. Pleasant experience from start to finish. Kacey worked on my vehicle. He was fast, and did an excellent job. I had my car back in 1 week. I would highly recommend him to work on your vehicle.
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September 2023 by Andrea Elizabeth
The employees here were friendly and understanding. They did a great job with my repair, but returned my car with trim falling off (was not given to them that way) and the inside coated in a thick layer of dust. Luckily they fixed it when asked. I'd utilize them again!
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August 2023 by Heidi L.
I came in last year as a transfer from California since my car never fully got repaired. They gave me the run around for months on waiting for a blinker before finally taking a look at it in February. Turns out it was a wiring issue... finally looked at it again in March and suddenly needed more parts. Told me to wait for their call, I keep calling maybe once every two months and they're "still waiting". I'm assuming they never intend to complete this job and think I've forgotten. Terrible service and I would never recommend caliber Collision to anyone.
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June 2023 by Kiri Medina
I got some minor work done on the back of my vehicle. The work done seems fine but they messed up my power lift gate and gave me the car like that! I returned once I realized the lift gate wouldn't close. They couldn't fix it and I had to take it to Mercedes. It was a pain but it's all fixed now. I am really writing a not great review because my Mercedes emblems were back ordered and Oliver at Caliber said he would call when they came in. It's been 3 months and no call! We have been asking for them and they just aren't returning our calls now. Accident wasn't my fault and I used the body shop because it was the other person's insurance shop of choice. I wouldn't use them again.
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May 2023 by Grace Rodriguez
Manager Thomas and staff were so helpful and polite. I will be seeing family and friends over thereService: Painting
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May 2023 by Felicia DeLora
Friendly, kept me up to date on the process, finished before the original date and does perfectly the first time. There was a sticker that was needed for the side of my door that was out of stock have to go back for them to put it on when they get it in but other then that I highly recommend this place 100%.
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April 2023 by Stephen Martinez
From beginning to end the staff guided me through every step of the process. Cristal was my first point of contact letting me know how to begin. Will walked me through the repair process and Oliver explained what was going on through the disassembly/reassembly and painting of my car and how long untill it was complete and ready for pick-up. Here are a before/damaged and after repair photos to see the difference.Services: Painting
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April 2023 by albert roybal
I am very pleased with the service I received at Caliber Collision. Caliber Collision repaired my wife’s jeep grand Cherokee to the original state. The customer service I received at Caliber Collision was exceptional. William (Will) kept me informed of all the repairs while they were working on the vehicle. I would highly recommend taking your vehicle needing repairs to Caliber Collision. The repair repair work including body and paint was excellent, customer service was excellent, and the price was reasonable thank you Caliber Collision.Services: Welding
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April 2023 by Stephen Sharnoff
Excellent experience with Caliber! I had a damaged bumper on my VW Jetta, (loose at one end) and another shop wanted almost $2,000 to replace the entire bumper including other parts, painting, etc. Caliber took 5 minutes to repair it on the spot and refused to charge any money for the work. Amazing combination of attitude and skill, and I couldn't be happier.Service: Body & Trim