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“I was having issues accessing my account after it was hacked and it was very difficult to reset my password which would somehow not work. I went another bank and I spent over an hour being helped to reset my password but had no luck. I was on my way home and stopped by pike street WaFd just to see if they could maybe help and I didn’t spend more than 20 minutes there; they helped me so quickly and knew exactly what they were doing. I am 100% coming back here again.”
“I'd like to thank the folks at Enterprise Bank on Griffin St. in Santa Fe, with a special shout-out to Ken Winten and Francesco Valdez for their outstanding service. I have a business account and they take great care of me, with lots of attention to details and satisfaction!”
“Margaret and all of the staff at this Enterprise location are amazing. They go out of their way for their customers. We are extremely pleased with everyone at Enterprise.”
“I was helped today by a very sweet young lady by the name of Loretta. Very amazing service. Very well spoken gave me the feedback and some knowledge needed for my new purchase and took care of me!!! Thank you Loretta!! (:”
“Yulissa Calderon Varela was very helpful with certifying some documents I needed to close an account. Her manner was courteous and pleasant and I would go to her for any of my banking needs.”
“I would like to thank Gaby and Estefanie for their help at Guadalupe Credit Union’s Rodeo Road branch this morning. I could have been there a long time; however, their kind expertise reminds me why I bank at GCU!Darla Swanson”
“I go to this bank fairly often to pay my rent (as my landlord likes the rent direct-deposited into his WF checking account). In fact, I am the one who added this bank to Yelp, which I have to do fairly often in Santa Fe. I plan to set up a checking account eventually, in addition to my Bank of Albuquerque checking & savings account. As their online bill pay is user-friendly and there are no hidden fees. I would give it 5-stars but there is always a line when I go inside. It is often that I can wait 5-15 minutes before getting helped. My tip to Wells Fargo? Add more than 2 tellers serving customers inside, especially during the hours of 12pm through 1:30pm, as a lot of customers spend their lunch breaks going to the bank and running errands. If you do that, I will bump it up to 5-stars.”
“Your Eldorado branch and branch manager Maria deserves recognition. Maria provides the best customer care (over the top) and Angela and the rest of the team are also customer friendly and focused. Thank you”
“The female staff has been there for yearsThey treat me like an old friend. Even the branch manager offered to help me with those square digital, I don't know what they're called, that you can pay for groceries with & other products.”
“Ale was incredibly helpful, professional, and patient. I cannot recommend her enough for any of your lending needs. If you’re looking to apply for a loan, or even if you just want more information, please give Ale a look!! Best loan officer ever.”
“I visited the credit union in Santa Fe in early October 2023 to set up a new account. Rhianon's service was exceptional! She was efficient, knowledgeable, personable, professional, and took the time to thoroughly explain my options and answer my questions. I look forward to my continued relationship with US Eagle Federal Credit Union.”
“Tisha is a great banker! My mother had a problem with her account and went into the bank upset, Tisha was able to calm her down and help her fix the problem. We can't thank her enough!”
“Exceptional Banking Experience and Outstanding Service from First Citizens Bank!
I want to take a moment to express my utmost satisfaction and appreciation for the exceptional service I have received from First Citizens Bank since opening my accounts with them in July of 2023. I cannot stress enough how incredible my experience has been with this bank, and I am truly grateful for the outstanding service they provide.
First and foremost, I would like to extend my deepest gratitude to Kimberly Will, an extraordinary asset to this lending institution. Her professionalism, dedication, and unwavering commitment to the bank have truly set her apart. From the very beginning, Kimberly has gone above and beyond to ensure that all my banking needs are met, and her exceptional level of service has exceeded my expectations time and time again.
Kimberly's deep understanding of the banking industry and her ability to explain complex financial concepts in a clear and concise manner have been invaluable to me. She has always taken the time to listen attentively to my concerns and has provided me with expert guidance and advice tailored to my specific financial situation. Her willingness to go the extra mile and her genuine care for her clients are truly commendable.
Moreover, Kimberly's attention to detail and promptness in handling any inquiries or requests have made my banking experience seamless and stress-free. She consistently demonstrates a strong work ethic, professionalism, and an unwavering commitment to ensuring customer satisfaction. I am grateful to have her as my trusted advisor at First Citizens Bank.
In conclusion, I cannot recommend First Citizens Bank enough to anyone seeking a reliable and customer-focused banking experience. From the moment I became a member, their exceptional service and commitment to excellence have been evident. Their team, particularly Kimberly Will, has truly made a lasting impression on me, and I am confident that as long as she is part of this institution, I will remain a loyal and satisfied member.
Thank you, First Citizens Bank, for providing an exceptional banking experience and for having such a remarkable asset like Kimberly Will. Keep up the outstanding work!
Sincerely, Jamie T Dunn”
“First National is incredible! Annette and Jeanette from private banking are the kindest and most helpful employees that you could ask for. The facility is beautiful and you feel truly taken of and that your finances are in capable hands.5 + chilis!”
“I really appreciate Chloe Miller who is my personal banker at DNCU. Whenever I need individual assistance, I contact Chloe, because she always makes time for me, provides service to meet my needs, and educates me on available options, all while being lovely and friendly. Thank you, Chloe.”
“Lucas and Cheyenne at the Cerrillos Road Branch are outstanding examples of what true professionalism is. Their patience and clear instructions made opening an account for my grandchild a truly pleasant experience. They are to be commended for their courtesy and patience.”
“I met up with Joel Baca the branch manager as I was taking one of my clients to this bank to see if they could help him with setting up an account. We'll I tell you what this man and his staff were and are so helpful. My client does a bunch of business with this branch because of their superior service. I would recommend coming to this branch in particular!”
“WaFd bank on st Michaels has the best managers and employees! They are professional and kind. However the down town plaza WaFd is filled with new employees that just don’t know there jobs! Today they had to call the st Michaels WaFd bank for advise. The Espanola WaFd is filled with cranky very rude employees!!!”
“I have many accounts with Del N and have gotten great service w personaL attention. Much better than other banks I deal with. Love the tellers!! Might not be so good for bigger business accounts. And not for any international dealings..”
“When it to open an acct and notorize a document. Adrianna and Sharon did a great job. Both very competent and professional! They're definitely due for a raise!”
“I am a member of DNCU and we contacted DNCU on a Friday to apply for an auto loan. Roberta who helped me on a previous auto loan answered my call and within 2 days we had our loan approval. She was very professional and efficient. I appreciate the way I am treated and the attention to detail in every aspect of the transaction.Thanks for your assistance!”
“My family has been banking with Century Bank for over 20 years. The staff are always courteous and go above and beyond. We've needed documents notarized, and they offer this service, free of charge. They may even call us randomly to let us know about new rates or ways to grow/save money. Thank you Century Bank for all you do for us!”
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“I had an outstanding experience with Sandia Area Credit Union, particularly with Angelica, who exemplified exceptional qualities. Angelica's professionalism, supportiveness, kindness, and respectfulness stood out throughout my interactions. The customer service provided by the credit union is top-notch, characterized by quick responses and a genuine willingness to support customers' financial endeavors. I highly recommend Sandia Area Credit Union to anyone seeking a reliable and customer-focused banking experience.”