“I go to this bank fairly often to pay my rent (as my landlord likes the rent direct-deposited into his WF checking account). In fact, I am the one who added this bank to Yelp, which I have to do fairly often in Santa Fe. I plan to set up a checking account eventually, in addition to my Bank of Albuquerque checking & savings account. As their online bill pay is user-friendly and there are no hidden fees. I would give it 5-stars but there is always a line when I go inside. It is often that I can wait 5-15 minutes before getting helped. My tip to Wells Fargo? Add more than 2 tellers serving customers inside, especially during the hours of 12pm through 1:30pm, as a lot of customers spend their lunch breaks going to the bank and running errands. If you do that, I will bump it up to 5-stars.”
“I agree with many of the previous sentiments about Wells in general. It is like they have tried to run me off the last decade. I have a 35 year relationship with WF at every level of banking imaginable and yes, they don't care. That being said, Jennifer Hanson, the Premier Banker, and Amie Martinez, the branch manager at this location, hire great folks and have always helped me when I need to do a wire, etc. in a speedy and professional way vs other branches. It shows through to the other employees. I have never had anything but professionalism at this branch. Maybe they could fire their top heavy executives and model their branches after this one and pay appropriately. Hell, I might even buy the stock again if they did.”
Open 24 hours
545 W Cordova Rd, Santa Fe
“Yulissa Calderon Varela was very helpful with certifying some documents I needed to close an account. Her manner was courteous and pleasant and I would go to her for any of my banking needs.”