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March 2024 by J Tafoya
I always have a great experience shopping here.
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March 2024 by Natalie Cordova
Charged me hundreds over price posted online - when I asked about it they said sales are final. Don’t shop here.
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March 2024 by Frances Valdez
It was a pleasure shopping at Ashley's furniture today. Your employee is knowledgeable and most professional. I will be back to shop with her soon !
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March 2024 by Patti
When I am in big purchase mode, I prefer as little or much sales staff contact as I need which worked fine at Ashley. When I had decided on the two pieces I wanted, of course the staff made the transaction as seamless as possible.When the delivery arrived, the team brought my new sofa and loveseat in and positioned them just where I wanted. Everyone from start to finish was polite, helpful and friendly. Perfecto!
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March 2024 by Richard Hetzel
Everyone was very pleasant to us when we were at the store and Rosa our representative did this, especially good job, working us through our selection and purchase
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December 2023 by Judy Roybal
All staff very friendly and not annoying,Good thing!;; our sale rep was Rosa, was super nice and very professional with all questions and quick to answer our inquiries! Overall !!!! Rosa is excellent! And my hubby n have new design and theme with new living room and our whole master bedroom and bathroom!!!! Including lamps n very large rugs!!! Happy ? Santa Fe store the best location n service!
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December 2023 by Lee Wright
The process of selecting an adjustable bed was made easy with the professional help of Rosa and Jerome at Ashley. Rosa helped us review the various options and select the one best for us. We're very pleased with the service and product.
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October 2023 by Paul Quintana
Wow, the service from Anthony was amazing! We've been working with him a lot in the past month, and he's been incredibly helpful. He's a great salesman who always puts customers first and is really friendly. He definitely deserves a raise!
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October 2023 by Roy Weaver
Anthony Montoya was great! Helped us thru our shopping experience without ever making us seem pressured. Let us think about our options, go home and measure our living space, and come back the next day and ask even more questions. It was a very enjoyable experience and we got great furniture and a good deal.Thanks Anthony!!
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October 2023 by Paul Jaramillo
NOTE: I spoke with the manager and a refund is bring processed. I want to thank Brian for moving quickly to solve this issue. I have yet to receive the refund but it does take a few days. I just want to stress nothing against the staff at the Santa Fe store. They were just doing their job as told. The company on the other hand needs to be a little generous with trusting returning customers. It was a clearance item a small fraction of the inventory in store. I should have been trusted to proceed with the purchase and taken the item home as I live outside of Santa Fe county.We have purchased before from Ashley and both times there have been issues with payment processing. Last time it was a format problem with the payment. This time we went in and purchased a large TV Cabinet. While the payment for $583 was being processed the computer died. Our payment was taken immediately out of our account because it was a debit card. Ashley did not receive the payment on their end. So we were unable to bring the sale item home. I should of stayed until it was loaded into my truck because I had a receipt in hand. But giving the benefit of the doubt my wife and I left. Now I’m realizing I paid for an item and was told I could not bring it home which I felt was not right. Today I spoke with a representative with s foreign accent who told me I hand to wait 24 to 48 hours to get an answer of when my money will be returned or I can get the item. I’m very very angry and frustrated to where I want to go to the store and demand my item be given to me or an immediate refund. Please help! Or you are going to loose future business from me as well as many other people in Santa Fe.
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October 2023 by Shannon Maxwell
Excellent customer service. Staff was very friendly, offered us bottled water. Salesperson was knowledgeable about the furniture, the pricing, and took time to answer our questions and to help us find what we were looking for. We didn't feel rushed. The experience was great!
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October 2023 by Greta Hillin
I had a great experience at Ashley’s! I worked with Jerome who was helpful without hovering. He helped me select the perfect pieces for my new home and the prices were very budget-friendly. I highly recommend both Jerome and Ashley’s!
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September 2023 by jodi kellogg
Great service. Jerome was just fantastic and worked with us to find catalog items, establish delivery, and secure financing. He was patient and kind. We had a wonderful experience. I would recommend Ashley to anyone. GREAT!!!! Thank you ?
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August 2023 by Paul McKenney
Karly was very nice and friendly and knowledgeable. Our purchase of living room furniture went smoothly. We will shop there again in the future when the need arises.
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August 2023 by Sharyl Hofer
I love Ashley Furniture....went in to buy 2 chairs and walked out with a sofa, love seat, recliner/rocker and a rug! Very reasonably priced. Sales folks (store manager Brian and rep Rosa) were helpful, but not pushy. Neither followed me around the store but came quickly when I asked. I will always go to Ashley's first!