Appliances in Santa Fe, NM

“On May 8, Isaiah and Lamar installed a new GE refrigerator at our home in Los Alamos. We doubt that their jobs are ever easy, but our situation presented some special challenges. In particular, the front door of the house had to be removed -- and even then the styrofoam got sheared on the way in. Of course, they had measured everything beforehand. But in the event, what Isaiah and Lamar demonstrated can only be described as mastery of the art of precision weight lifting. After assembly of handles and other hardware, and the final squeeze into a space surrounded by cabinets, we were presented (Tada!) with a shiny and roomy new refrigerator without a single smudge on it. And it works! Good job!”

“Staff was amazing I left feeling like a got a great deal on my Couchs staff explained everything in detail and ensured that I knew and understood what I was getting myself into unfortunately I don't remember the name names of the workers
But it was three men working three at the time Great Job guys!! I appreciate your help! Nice doing business with you guys.”

“Great customer service
Great product availability
Great turn around time

They go the extra mile to find what you need,
and retain you as a customer.

James, Thomas, and Madalyne are the holy
trinity of customer service.

Johnstone Supply of Santa fe will make your life easier.”

“Oh they got the latest Google Pixel Smart phone which I really want to get and they were opened to discussion and education on how to use stuff you may find difficulty in operating ... Their geek squad is WOW ? they're very well educated and know their work”

“I purchased a new 6 burner 36" LP gas range to replace my 30 year old range for which parts are no longer available. I did the entire transaction on line with only two phone calls to their appliance department. Both times I spoke with Kim who was very knowledgable and gave me sound advice. The new one wasn't in stock but would be shipped directly to my house at no additional charge to me. I was advised of the delivery date and took Kim's recommendation for an installer. I contacted the installer and gave him the details.we agreed to keep the dialogue going via text messages. The trucking company contacted me with exact delivery information and I contacted the installer just to stay current on the project. It was agreed that they would remove the old range and take it with them. The trucking company delivered right on schedule and put the new range in my garage for safekeeping. There was no charge. I contacted the installer and we set a time to do the work. The installer showed up right on time and got straight to work. We started by unwrapping the new range to verify it's details. Next they removed the old range. After taking a door off it's hinges, they were able to get the range out of the house. They moved the new range in, did some minor work on the gas fittings, cleaned the floor and a carefully slid the new range into place. The electrical and gas hookups were tested and all seemed satisfactory. After checking the oven interior and installing the broiler drip tray, they started the oven which came on immediately. We then installed the control knobs for the range top and lit all the burners as a test, all was working perfectly. We assembled all the paperwork including shipping bills, stove manuals, etc. so that it was all in one place. The old range was then loaded into their tuck along with the packing materials from the new range. We went over the bill for the installation and agreed on everything before I paid them with a bank card. We all agreed it was a job well done and they were on their way. The installation took about an hour and a half total. The stove works perfectly and the door that had been removed to facilitate moving things had been remounted and worked as it had before. Nothing quite as satisfying as watching skilled professionals do an excellent job with no problems.”

“I purchased a new 6 burner 36" LP gas range to replace my 30 year old range for which parts are no longer available. I did the entire transaction on line with only two phone calls to their appliance department. Both times I spoke with Kim who was very knowledgable and gave me sound advice. The new one wasn't in stock but would be shipped directly to my house at no additional charge to me. I was advised of the delivery date and took Kim's recommendation for an installer. I contacted the installer and gave him the details.we agreed to keep the dialogue going via text messages. The trucking company contacted me with exact delivery information and I contacted the installer just to stay current on the project. It was agreed that they would remove the old range and take it with them. The trucking company delivered right on schedule and put the new range in my garage for safekeeping. There was no charge. I contacted the installer and we set a time to do the work. The installer showed up right on time and got straight to work. We started by unwrapping the new range to verify it's details. Next they removed the old range. After taking a door off it's hinges, they were able to get the range out of the house. They moved the new range in, did some minor work on the gas fittings, cleaned the floor and a carefully slid the new range into place. The electrical and gas hookups were tested and all seemed satisfactory. After checking the oven interior and installing the broiler drip tray, they started the oven which came on immediately. We then installed the control knobs for the range top and lit all the burners as a test, all was working perfectly. We assembled all the paperwork including shipping bills, stove manuals, etc. so that it was all in one place. The old range was then loaded into their tuck along with the packing materials from the new range. We went over the bill for the installation and agreed on everything before I paid them with a bank card. We all agreed it was a job well done and they were on their way. The installation took about an hour and a half total. The stove works perfectly and the door that had been removed to facilitate moving things had been remounted and worked as it had before. Nothing quite as satisfying as watching skilled professionals do an excellent job with no problems.”

“Greate customer service. It's probably the best service I've ever received at one of your stores. Able, older gentlemen with a lot of knowledge. He knew exactly where everything was when asked by customers.
I was very specific as to what drill I wanted, but I couldn't find it. Able new exactly where it was at...up in the rafters. Yup, he drug the giant ladder from one aisle over to where the drill was.
Checking out, same treatment. Greeted with a smile, and sent off with "Have a wonderful day." Thanks, Home Depot!”