Ace Hardware of Santa Fe is a convenient hardware store with an excellent inventory and unique product selection, specializing in electrical, plumbing, fastener, and Stihl chainsaw departments. The store is extremely well staffed by a friendly and helpful staff. Employees are polite, respectful, knowledgeable, and always willing to help while giving customers space. Many interactions are super nice, with management described as super cool and effective at solving issues. The store is appreciated as a gem in the community and a preferable alternative to larger competitors. However, the customer experience can vary, with service sometimes reported as very unfriendly or problematic, such as unmarked prices on some items. A noted inconvenience is the lack of a customer bathroom. Overall, it remains a destination for hard-to-find products and generally very good service from a staff that seems to enjoy their job.
Even though it is a very small store, you can find everything.
June 2024
Wonderful old fashioned hardware store. Not big but loaded with stock nevertheless. Stop in.
May 2024
It's nice walking into the store & the man greets you and asked how he can help. Also when there was a line a second woman opened a register, nice customer service.
