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March 2024 by Maxwell Sandford
Replaced my Nissan Frontier windshield. Right on time appointment and a little quicker than the 2 hours estimated. Also a comfortable waiting area.
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March 2024 by Michael Ossola
Very professional and friendly. Always on time and never any surprises. I highly recommend this company.
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December 2023 by Ernie Apodaca
Avoid this place at all costs. The owner is a thug and will intimidate you when they mess up your windshield. Trust me, just pay the professionals and avoid these amateur jokesters. Insurance companies and customers beware.
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December 2023 by Kent Riedel
Very kind and quick. Fingers crossed that my chip repair holds, but it appears to have been done correctly regardless.
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November 2023 by Jesús Luenguer
I went to your company to repair both windows on my car. The budget was always fair and the treatment was friendly and close. On the day of the repair they did it faster than they initially told me and the two windows look perfectly adjusted to my car. I give them 5 stars.
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October 2023 by Alexis Flores
Auggie Provide great customer service and the glass quality is the best in town highly recommended! They also Work with your insurance as well! Give then a call !Service: Auto side window replacement
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September 2023 by Dee Enns
My review is based on Customer Service experience. Andy and Tracy are very personable and knowledgeable. I had appointment on August 23, 2023 at 1:00 PM to get my Windshield Replaced and Recalibrated. I live in Eldorado and it is a 28 minute drive to their Shop at 1121 Calle de Resolana in Santa Fe. Andy informed me, after checking on his Computer, that the Windshield did not come in. I think everyone reading this would agree that a quick phone call to my cell or a text would be the properprotocol to keep me from making the trip.Andy and I discussed 3 options for me to choose from and I picked the middle choice which would cost me a little over $600.The windshield was ordered and Andy made me another appt. for August 28 at 9:00 AM.Ditto - same thing happened. I drove again from Eldorado and when I entered the Office, Andy did not recognize me, he had to ask my name, and went on his computer only to verify that the windshield had not arrived. Andy and Tracy are the owners of A Touch of Glass for 17 years. They have a daily schedule of who is coming in that day and first thing upon opening (after you get your Coffee) is checking to see if parts have come in before the Client arrives. 100% they should have phoned me once again that my windshield had not arrived and I was told my windshield was unfindable and they would keep trying to find my part.That same day, I contacted Extreme Auto Glass in Albuquerque and they found that Tempe AZ has the correct Windshield and it will be in Albq in the next 10 business days.My experience with A Touch of Glass was very poor Customer Service, inexcusable that they didn’t inform me not to drive in those 2 days.
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August 2023 by Maya Mullenex
TRACY IS AWESOME & THEY ARE EFFICIENT!I DID HOWEVER REQUEST SUBARU FACTORY GLASS & GOT SOME AFTERMARKET COPY.
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July 2023 by Kynan Cleverley
Waiting room with legos for kids. Good couches. Quick service. Got me in in 2 days. Even vacuumed the inside seat and floor of my truck. Professional and easy to work with.
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July 2023 by Reid Bandeen
Here was a level of customers service rarely seen these days. I showed up in the middle of a busy Monday morning, no appointment, with a small-ish problem, and they promptly fit me in and solved it. Can't recommend ATOG highly enough.Service: Auto windshield repair
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July 2023 by Cooper Denny
Windshield looks good, but they took my car to McDonald’s during the calibration and got some teriyaki sauce on my center console.
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June 2023 by Vanessa Trujillo
We needed a windshield brought our car to Touch of Glass in Santa Fe N.M. owner Tracy & Gary , staff very professional nice people . We will definitely continue doing business with them .
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May 2023 by Maria Herrera
They came out to my place of work and replaced my windshield and they were very professional and great customer service. The gentleman I talked with was very courteous, as i asked if he would please wipe off the dash. It was dusty and can't reach to the end. He replied and said of course, I always wipe the dust of dashboard. Overall I would definitely recommend them to all my friends and family. Great service.Service: Auto windshield replacement
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May 2023 by Tim Presley
Amazing service, very affordable, fast, efficient and was able to get an appointment set up quickly. I definitely recommend.
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May 2023 by Jonathan Thom
This business is great! Fast, reliable and friendly. Thank you for being there when I needed two windows replaced. Great workService: Auto side window replacement
