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January 2024 by Carol Peralta
They didn't charge anything for downloading my new iPad
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October 2023 by Elsa Pliego
They were very nice they explain me everything they try to help me I really like
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October 2023 by Kelvin Reynolds
It was a smooth transition getting a new phone with Amanda very helpful and professional. Thanks again
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October 2023 by george hyker
Gavin got my phone working when corporate-Verizon couldn’t. And in a very short time. I couldn’t be happier!
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September 2023 by Floy Ana Lane
Gavin was excellent in helping me with all my devices. He explained it where I could understand it. He set up everything and it is working perfectly.
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September 2023 by James Reynolds
You can't beat the amazing customer service of Amanda. Smile professional eye contact and informative.
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August 2023 by William Sheffield
Went to Verizon store Ruidoso NM 20 July to try an”orbic” hotspot to video streaming and possible wi fi calling. Informed I could try for one month for$50. If it didn’t work return the device before the end of 30 days. Tried said device and immediately no wifi calling accomplished. Tried video streaming and device performed poorly using only 6 GB. Got a bill in the mail for $140 ?? So went to the store 3 weeks post initial visit and returned device. Told me restocking fee for $50 would be necessary. Told to wait for final bill which I received for $119. In the meantime received email threatening credit and 2 phone calls threatening same. Back to the store 38 days post initial visit with bills in hand. All total $170 to settle which I did.One must ask for detail disclosure when dealing with Verizion otherwise expect harassing calls and emails. They are not honest therefore a poor review at best .
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August 2023 by Lily M
Gavin was extremely helpful. I came into the store needing to switch service providers, keep my old number, and activate a new phone and it couldn't have been a better experience. I didn't feel rushed or pushed into anything I didn't want, and everything worked out perfectly.
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August 2023 by Armando Salas Jr
I needed a piece of equipment, walked let the counter person and was assisted efficiently.
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August 2023 by Nancy Mitchell
Gavin is the best. Very patient and knowledgeable
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July 2023 by Jana Williams
Amanda was very patient. She paired my device and helped with warranty.
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June 2023 by Dianne Stallings
Knowledgeable and helpful. More staff could shorten the wait time.
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June 2023 by Kay Dzagan
Would be nice to get through on a phone line to your store for service. I was unable to use the key pad on my phone for your automated system. So no service.
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May 2023 by Paul Whipple
The associates at the Ruidoso NM branch have always impressed me and went all-out to keep my account and devices operating at the top level ?? thanks
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May 2023 by Johnny Stagg
Sat 9am 6 May 2023 my iphone would not charge or power up. The young lady had me up and running in 30 sec. Made my day!
