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November 2023 by Tom
Great store! Plenty of merch and things ya need in a bind. Shop does lots of services needed to get your rig back on the trail! Owner was very nice and had lots of great info about trails! Will definitely be going back!
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November 2023 by Tanner Gray
Great shop
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June 2023 by Nikii Montorio
This review is coming way too late, but I had to put in my two cents. I don't know what exactly went down, aside from my hubby coming home with a beautiful and more than just trail-worthy new MTB addition to our family, but he was so ecstatic with the whole experience and his purchase. No one tried to upsell him when he discussed what he wanted, and they answered every question. He has been out taking the trails so much more, with much less complaint about wear and tear... so I'm a happy Wifey too. Thank you guys for taking such awesome care of my man, I'll definitely be headed your way when I'm ready to upgrade from my hard-tail!
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March 2023 by Marin Guilbault
Helped set me up with tubeless tires and showed me some local trails, cool shop, friendly and fair.
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March 2023 by Leif Bymoen
Wallace does a great job on bike tune-up, as well as has a good selection of high quality new bikes if you are in the market.
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March 2023 by Ryan Roecker
Great bike shop. Was visiting from out of town. They repaired my bike between our morning ride and afternoon ride. Repair was down right and was a good price. They gave us lots of good tips on where to ride. Went back the next day and they actually cared about what we thought about their recommendations (they were great) and asked us lots of questions. Highly recommend this shop.
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March 2023 by Rick Shufeldt
Absolutely professional and fair. Under promised and over delivered. I would recommend this place to everyone.
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October 2022 by Thomas D.
First class bike shop. You can be as big as you want to be - Moab daredevil to pleasure rider, which I am. Owner is the service tech which is comforting. If I do make the plunge for an electric it will be here.
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March 2022 by William Eaton
The guy here, Wallace, was very friendly and helpful. Answered all my questions and let me ride a bike. No full suspension bikes under $3000. He has a very limited supply. Nice shop. Demo rentals available.
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March 2022 by John Frazier
Called PTB when the rear tire on my ancient Specialized Rock Hopper went bye-bye while visiting Ruidoso in late July. Wallace had the tire and was able to fit us in. We were in and out in short order. Great guy, great service, reasonable prices. Happy to recommend Wallace and PTB.
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March 2021 by John Darby
Wallace rebuilt my fork about 11 months ago and it still feels better than new. (272 miles since rebuild)??Thanks again!
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March 2021 by Kari Wilner
Awesome friendly service and quick turnaround. Just in town for a few days and my brakes weren't working properly. Wallace stayed late to fix my brakes and make sure I could get a ride in for my last day in town. Very reasonably priced and Excellent customer service!!! Would highly recommend if you're in Ruidoso. THANK YOU!!!!
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March 2021 by Jett Storm (Stormy Studios)
It was great! The guy fixed my kickstand and my breaks, turns out they fell off?. It was great and I’ll be back
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March 2021 by Jennifer Bennett
Broke a spoke on the trail. They replaced it - no problem. This is a great bike shop and will always have my business.
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March 2021 by RUBEN LOZA
What a great experience!! Thank you for opening your shop for my Fiancé and I. Wallace took the time to custom fit our bikes and make sure that all our needs were met. If you’re thinking about a bike go see Wallace.