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June 2024 by Richard Glasscock
Nice $100/day hotel, too bad they charge $200+. Cheap chain breakfast, cheap chain towel and bathroom tissue. Odd smells. Probably pretty nice in 1970.
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June 2024 by Kenneth Murphy
Lady at desk was rude. Bed was just ok. Location was fine.
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May 2024 by V C
Way too expensive for the poor customer service received. The woman that is there in the morning has HORRIBLE customer service skills. I believe her name is Willa. When asked something she huffs and puffs and acts bothered. Not a very friendly person. The breakfast is mediocre.
The hotel needs some renovations. The AC all of a sudden makes a loud noise as you’re trying to sleep. When taking a shower the pipes start to shake and makes a LOUD noise as well.
I am a regular in Ruidoso and I DO NOT recommend this hotel.
The only plus to this hotel is that you are in downtown Ruidoso and have soo many places to go WALKING. Claudia in housekeeping DID provide great service and for this I thank her.
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May 2024 by Rocco Caputa
Had a great time! However the pool and hot tub has too much chlorine in it. However all in all it was a great place to stay.
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May 2024 by Jazlyn Diaz DeLeon
Front clerk was rude when we asked for towels and shampoo. He turned around and started nodding his head and cussing because we asked. Restroom states we can ask for extra if needed. Breakfast was moldy.
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April 2024 by Farelle Flores
So happy we booked Hotel Ruidoso for our stay. Room (2 Queen) was spacious and offered a fridge, microwave, large desk, and a large bathroom. The beds are comfortable and they give you ample pillows. The top linens could have stood a cleaning, but I brought my own blanket anyway. Free breakfast in the morning and fast, friendly check out. The location is fantastic if you’re hoping for safe, easy midtown access- walkability score is very good! Thanks for everything. We will be back again soon.
Safety: This area is nice and quite safely nestled in the pines near a pretty neighborhood.
Walkability: Just a quick walk around the block and you’re in midtown with all the fun shops!
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April 2024 by Jerome Estrada
This hotel beat my expectations for this area. The room and bathroom was very clean. The front desk was nice and accommodating. We had no noise issues in our room on the first floor. The bed was comfortable and semi soft. The Continental breakfast was awesome.
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March 2024 by Nitesh Kaushik
Great hotel, nice rooms, best location, lot of options in breakfast.
Nearby activities: There are lot of activities within 10-20 mins distance.
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March 2024 by PETER GRIFFIN
Awesome hotel would definitely recommend this hotel to anyone looking for a good value Hotel in Ruidoso nm.
Here are some of the things that I liked about the hotel:
The staff were very friendly and helpful.
The rooms were large and clean.
The location was great, as it is only a short walk into town.
The hotel also has a nice indoor pool and gym
The breakfast was good and always plenty of it.
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March 2024 by Kaden Rahwan
The pull out couch was a twin rather than the "full size bed" that was on the website. The floors weren't vacuumed, and the mattress was uncomfortable. Don't come here.
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March 2024 by Greg Plantada
Walkability: Walked around the corner to a brewery and got pizza
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February 2024 by Carl-Johan Wärn
Great value for money. No deposition.
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February 2024 by Matt Molin
I’d give a higher rating but the cable was out super ball Sunday! The staff was really nice about it and they told me it was due to weather. I was in a different hotel the night before that had even worst weather, same service provider and it worked perfect. Why the network issues? Definitely an issue ownership should fix. I wish I paid 3 dollars more for the hotel down the street so I didn’t have to watch it on my laptop. Every other aspect of the stay was wonderful.
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February 2024 by Rachael D. Kakazu
First time staying here ; Christy at front desk was very nice and helpful. The breakfast was the best! Tasted like breakfast at home ???
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February 2024 by Monique Figueroa
We had a great stay, the bed was very comfortable. My only complaint was the sheets were hard feelings. They were not comfortable. I liked the room Great location , I have to say the next morning when checking out we met Christy. Christy was extremely helpful and had the greatest personality. We need more people like her. When you stay there ask for Christy. Monique Figueroa
Rooms: The rooms very clean and great water pressure for the shower.
Walkability: Perfect spot to stay for walking around town, one more right across from Starbucks can't go wrong there.
