Post Offices near Ruidoso Downs, NM

“My package was sent to the Ruidoso post office, I went over there to pick it up, they instructed me to go to the Ruidoso Downs post office the package was sent there. Nancy at the Ruidoso Downs post office said the package was still at the Ruidoso post office, she offered to drive over there and get it for me. I left my name and number with her. She just called stating the package made it to the Ruidoso Downs post office and she put it in a parcel locker and I can pick it up at anytime! Nancy went out of her way displaying excellent customer service. I am in hopes her superior sees this and gives her a bonus or a raise. Thank you Nancy!!!”

“I did a Silly Thing: I had Amazon send me a package to my AirBNB here in Ruidoso. I never thought for a moment that the package might be sent by USPS instead of UPS. When Amazon told me the package had been delivered, I realized my mistake. So, I texted the owner of the AirBNB, but he told me that he didn't have a mailbox here at all, because of it being a short-term rental. What to do? I went down to the Post Office on Mechem Drive, and was assisted by a gentleman named Frank. Frank took my information and enlisted the aid of another gentleman whose name I didn't get, but whom Frank called "Boss." Together, the two of them worked to locate my package and have it brought back to the Post Office where I picked it up in due course. What a great example of going "above and beyond" in Customer Service. It meant a lot to me to receive such professional and courteous and effective service. Thank you, Frank and Boss!! (By the way, you'll notice that this is posted under a different name, but it's still me, the fat old guy with the bum leg! Thanks again!)”

“The nicest, kindest and professional postal employees I have ever encountered. Karma is the best!!!! They go above and beyond what is expected**********10 stars!!!”

“I do not have mail service at my house so I have to have a post office box. This is at the Hollywood station post office. I like the people there. I have found them helpful and very pleasant to deal with. My only complaint is the hours. They are not open after 3:30 or on Saturday for me to pick up packages. I work across town and do not have time to get to the post office before it closes when I have a "yellow notice" to pick up a package. I wish they had some Saturday hours to make this easier for those of us in this situation.”