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September 2022 by Google user
They get our order wrong every single time. Whether we order in or order online. I’m allergic to eggs and can’t have mayo. Yet, every single time we eat here, my sandwich has mayo.
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September 2022 by Kat P.
I would have given five stars but the staff isn't particularly friendly and several times the sandwiches were made wrong. However, the sandwiches are fabulous! So tasty! Fresh ingredients, meats cooked to perfection.
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June 2022 by Nikhil R.
I have nothing bad to say at this restaurant. They make excellent sandwiches and have fantastic chili. They were very friendly throughout the entire experience, and ordering food was quite quick. From the time I ordered, it took about five minutes for me to be prepared and given. I got the medium Italian sandwich which had the perfect amount of meat and paired with the cheese, mayonnaise, and perfectly toasted bread, this sandwich was incredible! The chili was also surprisingly tasty. Not too oily, this chili was chunky with tons of meat and tomatoes. The secret is to get their sriracha packets and dump 2 of them in a bowl of chili. This elevates the flavor and brings a subtle kick that the chili definitely needs.
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May 2022 by Katie Gann
They get our order wrong every single time. Whether we order in or order online. I’m allergic to eggs and can’t have mayo. Yet, every single time we eat here, my sandwich has mayo.
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January 2022 by Stacey C.
Hate leaving a 1 star but this is the worst Firehouse I have been too..Hubby went last night and got a hook and ladder he took 2 bites and threw it away ..I just chopped it up to him not feeling well...I went toda and got a meatball add mustard, lettuce and tomato...No mustard,no cheese and this is what I got on top of my sandwich?...Same girl both nights making food,,,we are in a hotel so did not feel like going back..Will never go to this location again...Did not even try to get it right
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August 2020 by Janay W.
Picked up a to-go order and it was super fresh and hot! This is my favorite sandwich from Fire House. I'll be back soon. Thank you for a great dinner that was quick and delicious!
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June 2020 by Steve H.
I used to love this place. I have been recommending this as a go-to sandwich spot for years... And I still do. Good food, fair prices, clean restaurant.
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June 2020 by Gary B.
I recently tried Firehouse subs for the first time. I had the hot meatball sub and can tell you now that it's definitely not my last time. Really goid.
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May 2020 by A D.
I ordered the New York Steamer with sautéed mushrooms online for pickup. When I arrived the lady at the counter could not find my order in the computer although I had already paid for the order online. The cook started looking around the kitchen for my sub and eventually found it on a Grubhub rack located near the front door. With COVID19 among us, it is surprising that this restaurant would leave food laying around for customers to rummage through to find their orders. I can only imagine how many previous customers have been handling my food. The sandwich was fine, but they did forget the sautéed mushrooms even though they charged me for them. I may try them again, but I would recommend waiting until COVID19 has passed.
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August 2019 by Ted B.
I was greeted upon walking in, cashier took my order quickly. I was given a number and sat down. My food came out within just a few minutes. I got the Club on a Sub and it was very tasty. The place looked very clean. Over all great lunch experience.
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July 2019 by Spankey L.
So far they got the bread wrong. They should be more concerned with the order than trying to sell extra's like mushrooms. They just moved the meat from the Wheat bread to white bread and so my philly Cheese Steak was not hot. Cold. Fail number 3 in the same visit. $ 14.44 for a SUB and a large drink thursday 7:45pm July 11, 2019.. that's the problem with high school management, they don't know what, service, quality, or how to please a customer. They are just there to server their time.
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April 2019 by Vaughn F.
This was the first Firehouse Subs I ever ate at, way back in 2013. I always considered it a treat to get food here, never worried about having a less-than-perfect encounter. This Firehouse Subs can be relied on to deliver every time. I tested this theory today, coming through around 7:00 PM to get a snack with my girlfriend. Usually I'll get something with cold cuts; ham and turkey are reliable choices. Instead, we decided to get the Cajun chicken, on wheat bread. The employee who took our order was very polite, offering us cups of water when we declined to order drinks. After selecting a table, we picked out a couple bottles of hot sauce. Picking through the hot sauce selection is a treat, and I like to try new ones when I get the chance. Our sandwich was ready quickly. They split it in two baskets. We pulled out the toothpicks and dug in: thick slices of tasty chicken, red peppers, soft bread, hot sauce, other ingredients swirling around as the added habanero kicks in. That's the good stuff. Firehouse Subs is wholesome and delicious. They get my order right and I never have problems. It's there when I need it, and I hope it always will be.
