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August 2023 by Forest Gilland
The table I bought was delivered on time today and set up. The two delivery guys were courteous and professional. I had a very good experience and happy with my purchase.
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August 2023 by Forest Gillan
Nice store I was greeted right away by Stephanie who showed me just what I was looking for. I would definitely recommend
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August 2023 by C A
Great costumer service many great offers will be coming back for more furniture
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August 2023 by Meatball 23
Ask for Tom, great deals, very helpful ladies too, no pressure, just help, and it was nice
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July 2023 by Charlene Ham
The staff is always nice. I think if you can hit a deal and a sale then you'll get a decent price.
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July 2023 by Ashley Cathey
Went in looking for a bed for my daughter and the salesperson was very helpful without being overly pushy. She helped my daughter and I find exactly what she wanted. Pricing seemed outrageous initially, but upon calling around (other stores locally and within 2-3 hours away) and then going back to this store, we ended up with a deal we were satisfied with. I can’t speak to the quality of the bed as it is on back order, but my daughter is very excited! Overall, happy with the experience.
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July 2023 by Bobby Severson
They had what we wanted! We just moved here from Tucson & we're tired and didn't want to travel to a bigger city and wait for delivery 2 months! Salesperson was super & very informative.
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May 2023 by Monique Cofran
My experience was amazing. TOM AND STEPHANIE... Where great and help me get the best price and took the time to explain. Even if it took more than once..
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April 2023 by Janice M
Blacita is very knowledgeable and is really good at explaining things. It was easy for us to make a decision without feeling nervous or pressured. She patiently answered our questions even though a lot of them were questions we had already asked. She deserves 5 stars for representing the company so positively.
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April 2023 by Gabriela Medina
Well this review is a bad good and premium review. The bad part was waiting around to speak to a sales person I literally had to ask to speak to someone so they could earn my business. I went to buy my first big purchase after starting my life over as a single person and empty nester and working customer service and retention for over 13 years I was shocked at the lack of knowledge and customer service from the sales people who I had to flag down to assist me. With such a big purchase I always ask questions to make a conscious choices. I was told that the bed I wanted came in 3 choices Basic Good and Premium I opted for the Good . I suffer from sciatica and lower lumbar damage plus work remotely and sit for 8hrs long story short I was sold the wrong one. After sleeping on an air mattress for 3 months and waiting two weeks on this bed just to get the wrong one yeah I was beyond frustrated and I was having a generally bad BAD day . But this story has a happy ending with the store manager coming in like Prince Charming and saving the day he was SO AMAZING!!!!! He not only apologized but made right beyond what I expected Ashley definitely has earned my business and has earned my business for many years since it’s the only furniture company my family shops at hence the reason I went here instead of Sears or ordering online. Great job ?
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April 2023 by Patricia Cocchiola
Ashleys in Roswell, NM has been very helpful in my purchase of my sofa and answered all questions fully. The staff was very polite and I'm very excited to be getting my sofa delivered in April. Thank you Ashelys of Roswell.
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March 2023 by Marianne Stark
Excellent customer service. Tom went out of his way to show me all options! Allowing me to be think it over to be sure I am happy with my purchase and I must say I am! Will recommend Ashley Furniture to anyone looking for furniture.
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March 2023 by Savannah Montez
Great experience with great staff! Everyone is very welcoming & knowledgeable. They are very honest when it comes to prices & the value of what you’re buying. I would definitely recommend Tom, Blacita or Jessica!
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March 2023 by Brianna Hernandez
10/10 Recommend Ashley’s Furniture. Blacita really took care of us. I’m very excited to receive our new couches. ✨ Don’t miss out on the Presidents Sale ?
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March 2023 by Celena Perez
Blacita had great costumer service! She was very helpful explained everything to us. Very polite and respectful to me!