Walgreens offers a wide range of services, including prescription refills, health and beauty products, and photo printing. The pharmacy operates almost 24/7, with hours from 12am to 1:30am and 2am to 11:59pm daily, making it convenient for customers at any time. Staff members are consistently praised for being polite, patient, and helpful, often going above and beyond to answer questions and provide good customer service. Customers appreciate their willingness to assist with programs like drug take-back initiatives, with staff checking bins and ensuring smooth processes. Despite being often busy and short-staffed, the team strives to be friendly and respectful, making customers feel appreciated. However, some experiences include long wait times for prescription pickups, with delays of up to 45 minutes, and issues with order verification. Overall, Walgreens is a reliable and helpful place for prescriptions and shopping needs, with staff committed to providing good service even during busy times.
I was able to find what I needed . I did need help finding a box cutter, the manager was reluctant to look it up on her store device. My friend was able to find it for me.
March 2025
This pharmacy is a joke ! I called to see about getting my 87 yr old mom her med thru the mail and I waisted 1 hr on hold for Joanne the mgr and she wasn’t even there smh the staff is rude as f !!! Their hold service is reduculous it rings and then they put you back in hold.. well I got time today Walgreens gona show... read full comment
March 2025
Wow! A busy intersection in Rio Rancho and the security cameras can't catch anything on it.
