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October 2024 by Rockwell
Prices are fine, but the waits to check out are stupid. All of the idiot self checkout “tech” is a burden. 20 minute line to pay kills any savings.
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October 2024 by Nichole Moran
I am extremely disappointed with this n particular smiths bakery. I ordered some dragon themed cupcakes for my sons to take to school for his birthday. His father went to pick them up the night before, and the bakery had been closed, so another employee helped him. She told my husband the cupcakes did not have the dragon picks put in them and that she could not figure out where they were. She did her best to rectify the situation and brought out a variety of rings (all different themes) to stick in them. I understood and was ok with the fact that they tried to fix it. However, once I saw the cupcakes, I noticed they didn't even use the colors they were meant to be in them. I called the bakery manager to let her know I was upset about the order. She did not care at all. I told her the least they could have done would have been to call me and see what I wanted to do. She told me she called and left a message. I never received a call, nor did I get a voicemail. I even double-checked the order to see if I mis-typed the number, which i did not.
I'm fully aware that we're all human and make mistakes. It's how you handle those mistakes that show whether you care or not. This manager of the bakery is the kind of person who cares nothing about having your order correctly made for your event. Hence why I'm writing this review, which I almost never do. This also isn't the first screw up from this bakery. Last year, we ordered cupcakes for a kids birthday, and a family member choked on some kind of plastic pick left inside. Luckily, we checked all the other cupcakes, and about 5 more also had those picks left inside. Luckily, nothing worse happened. But I would like to warn others of this bakery. Maybe use the smiths on McMahon, I've never had issues there. In fact, the bakery employees over there have always been extremely nice and helpful. Order at your own risk, lol!
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October 2024 by Cynthia Reed
First time shopping there. Liked parking lot cart return had bumpers to protect cars. Odd that applesauce was by peanut butter and not by canned fruit.
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September 2024 by c flora
Prices are too high you are killing America.
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September 2024 by Casey Kerchenfaut
Here in Rio Rancho, the store aisles were fully stocked but they have a very limited selection of each items. No one knew what Jiffy Pop was!??
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September 2024 by Amber Quintana
This is a good store for just about everything.
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September 2024 by Hyun Jang
Today, I asked a store clerk where the potato starch was, and they told me, “WHITE PEOPLE don’t really use potato starch, so I’m not sure if we have it in the store.” I didn’t understand what white people not using potato starch had to do with whether the store had it or not, but as someone who isn’t white, I found the remark very rude. When I showed her a picture of the potato starch I was looking for, she searched for it on her phone and informed me that it was in the ‘healthy food’ section. I ended up buying the potato starch, but it was a very unpleasant experience.
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September 2024 by Emily
Waited almost 30 minutes for an order pickup and only saw the employees once in that entire time. I understand a minor delay, but this was ridiculous. Will not be ordering from this location again.
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August 2024 by Jessica Stiles
Friendly, helpful staff.
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August 2024 by Ian burch
This is now the second time my family and I did online ordering and we go to pick it up and when we get there, they tell us our order is not completed because they are short staff. We get places are short staff but they can’t call or text us and let us know? Like I said this has happen more than ounce. When we voice our complaint management does nothing about it and tells us we have to order it all over again. Worse Smiths ever! Albertsons you have our Business now!
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July 2024 by Susan Torres
Nice staff, clean store and always stocked up! Horrible parking but that’s out of their control
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July 2024 by Jacob Weeks
It's a grocery store
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July 2024 by Jennifer McGee
Shopped at Smith's for years, way before Wal-Mart had groceries. I still shop at Smith's, its much less crowded,the employees are super friendly and helpful. I do not like grocery shopping because its usually over crowded all loud and rude employees at Wal-Mart⁷, but best part is i get up to a $1.00 off of gas just for purchasing groceries I was already going to get.
UPDATE;;
Smiths is still going strong on store I shop. Very quite and friendly.
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June 2024 by Valari Taylor
My preferred grocery store. They carry a wide variety of product, always fresh and reasonable prices
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June 2024 by Helen Ingoglia
Very good.