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March 2024 by Shannon acosta
People shouldn't have to schedule a appointment. Someone needs to tell these dummies the pandemic is over
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February 2024 by Jurann McRea
They apparently just take lunch whenever they feel like it without posting their lunch hour. Came by at 11:35am and nobody there, building locked-up. They've been harassing my wife about her situation with an expired license, making it unnecessarily difficult for her to get a new license. They were so rude to her one time that she left in tears. Went to the Eagle Vista office instead and they were SUPER nice and polite and respectful and got her fixed up in one visit. Would recommend going to ANY other MVD office but this one.
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February 2024 by Elizabeth Jones (Goldie)
My experience changes the way I think about the DMV. Thank you for helping me with my NM license. Social anxiety is no fun. But I got through the License process quickly and was treated with complete respect!
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December 2023 by Joanne Jantz
Wonderful customer service
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December 2023 by Ray Isaac Romero
I have always been treated with respect and the service was great. Thank you
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October 2023 by Trevor Driggs
There’s a few comments already about the staff being unnecessarily rude and that’s exactly what I experienced, as well. Barb, the manager specifically. I’ve been there a few times in the last year and apparently the customer needs to appease the staff, not the other way around.
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October 2023 by Frank Otero
I expected there would be a long wait. However, that was not the case, I was in and out . It seemed as though I was the only customer.
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September 2023 by Nic V
i would rate this place zero if i could staff was beyond rude and there motorcycle test has nothing to do with motorcycles it only asks stupid questions like what age should a “bicycle rider” not motorcycle rider wear a helmet” i studied for a whole week on practice tests and no questions we’re about motorcycles fix your tests. as soon as i failed the test went over to a motorcycle course and passed the test no problem cause it asked me questions about motorcycles the owner is super rude as well
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September 2023 by Francesca Wilson
Very nice people there. Super helpful and very informative.
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September 2023 by Henry Velasquez
Lady was very nice and professional. In and out. Much better then before.
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August 2023 by Richard Salazar
Keep up the good woik! Very friendly, superior customer service skills! Easy transaction. In & out service!
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May 2023 by Carl Dawson
Seriously, it is time to stop the by appointment only non-sense. COVID is over. This is a public service business, not some salon. Also the $10.00 cash only fee feels like extortion. This is a government Motor Vehicle department, correct?
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May 2023 by Diane
I drove 5 miles out of my way to drop off old license plates for recycling. This facility used to recycle but said I need to go to a state facility. Avoid city facilities!!! They only increase your taxes and reduce your services.
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April 2023 by Arsenio Montoya
These people do not want to work I was told they're on indefinite appointment only basis when I looked in the office there was two people in there. It's no wonder people would rather visit an MVD Express and MVD now
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April 2023 by Edgar alarcon
All the employees are rude and lazy they don’t want to help you and make everything so difficult. Went to MVD express on southern and 528 with the same paperwork and was out of there in less the 30 minutes. I don’t know how they are open for business still.
