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“I really appreciated the effort of Mychael in keeping the item I shipped to my brother safe. He went out of his way to help me find the right packaging and even added extra protection for me. Thank you Mychael!”
“Rick is outstanding. Was a one off time coming into this location and watching Rick and his rapport with all the regulars, as well as myself, demonstrated true customer service. Will happily come back when in the area!”
“I will go out of my way to bring my office mail to this post office rather than the Uptown Office! I spent an hour today with Greg while he worked away on my 30 certified/return receipt mailings and learned so much about him and his family as he talked to me while working. Not only did I get to know him, but I met Mikey (I believe that was his name), who has helped me before. I got to witness Greg greet other customers that have returned to do mailings that he also knows by name and the same with Mikey. These two gentleman are the reason I return because they go ABOVE AND BEYOND their duties as postal workers. They treat every person that walks in that building as if they were friends they have known all their life! Mr. Greg, it was a pleasure talking to you today sir. Thank you for your kindness and hard work! And you too Mikey! See you next time!”
“I love this location. I had to pickup mail here for six months while waiting for a mailbox key (not USPS’ fault it took so long). The staff are very friendly and helpful here even when it’s peak traffic. More often than not I leave with a smile on my face. Thanks for all you do!”
“Great convenient Post Office !!! Very friendly and knowledgable Postmaster too !!! So glad it’s back, after they closed the Post Office in Smiths. Serves this community very well !!!”
“10/28/2021 hidded in a quaint eclectic area know as OLD TOWN you can barely see the sign for USPS. FOR ALL THE COST THE UNITED STATES POST OFFICE IS STICKING TO US CONSUMERS. THERE NEEDS A LARGER SIGN. Wheelchair ♿ accessible. FINDING PARKING IS A CHALLENGE. Service was on here on that day.”
“Ive had a PO box here for the past 4 years. Never had a problem. Staff are nice. Man in charge is always helpful. Theyve had a huge increase in receiving packages due to the increase in online shopping from COVID, and theyre slammed with incoming packages - but seem to be handling the change well. Ive received all my orders without a problem”
“The line was short, clerk was efficient, courteous and helpful.I Recommend this location...Oops! Sorry, I forgot to list the location. (my bad, if I list my favorite USPS location they will be deluged with people in a hurry and all the characteristics that make them my favorite will be lost!Let's just say there are still good locations staffed with good people! Just be patient and kind and you'll find a great location too!”
“They close at different hours for lunch. This is a very small location and the staffing is short. If you read the sign it specifically says various hours for lunch may occur. Anyways, I really love this post office! Best one in town! I do a lot of shipping for sales online. For some reason this post office processes and ships everything faster than most in town. Thank you guys! Keep up the good work.”
“Yvonn and the team here is top notch, not sure where all the bad reviews come from but do not like them deter you from coming here! I came for a passport, and I was in and out in less than 30 minutes, the only reason it took longer was because I filled out the wrong one, but they handed me the correct form and let me keep my place in line while filling it out. I did schedule an appointment through the USPS scheduler site but never received a confirmation email, thankfully the staff was friendly and made it work. They do photos here as well!”
“I love the convenience of this location and the people who work here have been very pleasant to me. They have a small staff so it should not come as a surprise that they're occasionally closed if an employee calls in sick or has an emergency. I also like this shopping mall that it's part of.”
“Our mail gets delivered through this location and sometimes mail gets returned to sender without attempted delivery… not sure why.However, the clerk working at the annex location went above and beyond to check on the status of an important package that was undelivered by the carrier, and was able to locate it in the back before it got returned to the sender. Thank you for your great customer service!”
“once you get your appointment made on line which isn’t the easiest thing. make sure you hit submit and get a confirmation email.the gentle man that helped me was so kind and helpful. seemingly patience. i’m sure dealing with this can get old but as i watched him interact with other it was refreshing to see this kind of service and concern for all helped. this world is about jumping through hoops and Getting a passport is no exception for sure but this part was a delight.”
“Walked straight up to the counter! A very nice lady from the Dominican Republic was amazing! She did everything we needed and more!!Depends on the time you go whether their location is busy or not.”
“First time here. GPS put me at wrong entrance after convoluted drive. Postal employee working in truck gave me directions and was very pleasant. Like many places this time of year busy with not enough help. Had a bit of a wait, but had friendly encounter with employee and was on my way.”
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“The USPS agent, Pam is friendly, she provides great customer service and is very helpful and efficient.During peak mailing seasons, this office could use additional staff.”