10:30AM - 6:30PM
2345 Southern Blvd SE c10, Rio Rancho8:30AM - 8:30PM
915 Pat D'Arco Hwy, Rio Rancho“Go see Chris at this store , most with it representative we have ever worked with. Had a relatively complicated problem of merging a business and personal account to make sure we kept a 14 year old phone line and he did it seamlessly. Customer service is off the charts . Won't work with anyone else going forward .
Thanks again Chris !”
“Huge shoutout to store manager, Mae! She went above and beyond to help me resolve a situation. One that I thought was hopeless!!! Her kindness, professionalism, and positive attitude truly make her an amazing manager. It is evident she loves her job and supports all her customers. Give that girl a raise!! I will be returning and sending others her way!”
“Alexander was my technician and he was EXCELLENT!! He was very knowledgeable and he helped me on a number of things related to my iPhone. I hope he never leaves the Verizon store because I’ll be calling on him in the future for any issues I might have. Thanks, Alex!! You’re awesome!”
“Came in for a sim card failure. The gentleman fixed my issue and i was able to get back to my normal routine quickly. Very thankful they were open before 9 am unlike every other store in town”
“The manager with this store is awesome! She helped me not only once but probably about six times sorry I'm a senior citizen and I don't know what the heck I'm doing thank you”
“Amazing customer service. Very very friendly ? thank u so much ladies amazing amzing job thank u again ill be back very soon thank u also for making us feel welcome ?”
“I bought a new phone from the corporate store on 528 and Ellison they told me the phone wasn’t charged and I needed to charge it before the information could be transferred from my old phone. Went home and opened the box and the phone was fully charged. When I tried to transfer the information myself it would transfer several things such as my contacts. I was on the phone with the customer service for a total of four hours (two separate calls). They were unable to fix it. I took it to the Rio Rancho store today and they were able to fix everything for me. The employees there were very professional and helpful. I will only use this store going forward”
“I needed help with my new phone and Rogelio Maestes helped me so much!! I was soooo happy when I left that I also bought some ear buds and pop socks. Thank you Rogelio M.”
“Amazing Service with Exceptional Professionalism!! Personally, Eric is friendliest , customer-service professional I have met in Rio Ranch, New~Mexico!! Please visit Him...he leaves you with a smile and a friendly gesture that makes life exceptional. Go see Eric...Superior Service, Knowledgeable, Friendly & Passionate to leave you with a smile!! 5 Stars All~The~Way!!”
“There was a slight problem with my repair but they did all the things they could do to fix issue. The customer service was good enough that I would use them again regardless of the snafu.”