“Great neighborhood hardware. The staff actually help you not just point. Wide variety of products at reasonable prices. All staff i interacted with was pleasant and willing to help. So glad i moved to this area where i can access this store easily.”
6AM - 9PM
7700 US 550 NE, Rio Rancho“Well, that happened. I was driving towards Albuquerque, and I heard, "Pop. Thump. Bump, bump, bump, bump, bump." That's right... the trailer tire blew. 6 miles outside town, where I had planned to buy new tires. No worries. I have done this before. I have a spare and a lug wrench and a jack. I have a really baf spare tire. But it was good enough to get me 6 miles. I pulled into the first big parking lot I came to, Home Depot. I explained my plight to the manager and she was nice enough to let me unhitch and leave my trailer in the parking lot, so I could go run around and get new tires without worrying about the spare popping. Which I did. Now I am sitting in the Home Depot parking lot in Rio Rancho, NM. I am exhausted and I still have to change my tires. But I cannot thank the Home Depot manager enough for helping out a stranded traveler. With kind, friendly managers like that, you know Home Depot is doing a great job.”
“Well, that happened. I was driving towards Albuquerque, and I heard, "Pop. Thump. Bump, bump, bump, bump, bump." That's right... the trailer tire blew. 6 miles outside town, where I had planned to buy new tires. No worries. I have done this before. I have a spare and a lug wrench and a jack. I have a really baf spare tire. But it was good enough to get me 6 miles. I pulled into the first big parking lot I came to, Home Depot. I explained my plight to the manager and she was nice enough to let me unhitch and leave my trailer in the parking lot, so I could go run around and get new tires without worrying about the spare popping. Which I did. Now I am sitting in the Home Depot parking lot in Rio Rancho, NM. I am exhausted and I still have to change my tires. But I cannot thank the Home Depot manager enough for helping out a stranded traveler. With kind, friendly managers like that, you know Home Depot is doing a great job.”
“Update
I can't thank Julio enough. He took care of everything and kept apologizing for with the order. He also took care of the refund and made sure it was processed. He impressed me.
They screwed up an order. Was told the full order was being delivered today by the girl at the service desk and all the paperwork said it as well. Well only a partial order was delivered. When I called the store I was told the rest was coming Saturday, however no one's wants to listen I have a construction crew coming Thursday and needs the full order by Thursday at 8am. I was told there was nothing they can do, when I used to work for the company and know out right this is lie. Customer services at the store is dead. After this I won't be giving Home Depot anymore business. The girl that did this order at the Service Desk needs major restraining or to be fired. For now on I will just use Harbor Freight as service there is 100 times better.”
“I was helped by a guy named Gerald, amazing guy. helped me find tile dividers & was patient and made sure we found them. Really helpful and kind guy.
also thanks to the other person that helped me & Gerald look for the items. they were wearing a hat. Definitely recommend the store”
“I recently had a rental property in Rio Rancho severely damaged by tenants. I needed a lot of supplies and help with my project. I worked with the Pro desk and cannot sing their praises enough; particularly Jeremy Gallegos. He was patient, kind, and informative. He always answered my texts and phone calls. It was a long project, (for me!) but I would have been completely lost without his help. Thank you!”
“Great selection of tools, grilingl/smoker products, various project materials, and even pet supplies. Best part is the helpful , friendly staff. They don't bother you with sales pitches, but are always nearby to answer questions or offer suggestions/advice. This is a great store!”